Job
In this role, you will be responsible for the procurement and management of hardware and software, provide onsite support for technical issues, and coordinate IT requests and tickets with external service providers.
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Job technologies
Your role in the team
- Working hours: 20 hours per week (Monday to Friday, 4 hours each), mostly in the afternoon; the specific schedule is determined within the team.
- Together with a colleague, you are responsible for the following activities at the Graz location:
- Procurement, inventory management, and administration of hardware and software.
- Setup of workstations and support during onboarding and offboarding of employees.
- On-site support for technical issues related to hardware and software.
- User management and support for various IT systems (e.g., ArgeData, BMD, JurXpert, SharePoint).
- Processing and coordination of IT requests from our employees.
- Coordination and prioritization of incoming IT tickets as an interface with the external IT service provider.
- Management of the landline connection (IP telephony).
- Management of mobile phones and their contracts.
- Forwarding complex questions or more intricate issues to our external IT service provider.
- The position will be filled as soon as possible!
Our expectations of you
Education
- Completed IT training (e.g., apprenticeship, HTL, or comparable qualification).
Qualifications
- Good knowledge of Microsoft 365.
- Basic knowledge of network technologies.
- Analytical thinking and structured working approach.
- Solution- and service-oriented thinking and acting.
- Teamwork skills as well as good German language skills in spoken and written form.
Experience
- First professional experience in IT support is an advantage.
What we offer
- Collaboration within a dedicated and innovative team with an open communication culture.
- Comprehensive onboarding and structured induction.
- Individual training and development opportunities.
- The minimum remuneration for 20 hours is at least €1,549.84 gross per month/14 times annually (SWÖ collective agreement pay group 6), previous service years are credited according to the collective agreement.
Job locations
About your employer
Die Steirische Arbeitsförderungsgesellschaft (StAF) ist eine Gesellschaft im Alleineigentum des Landes Steiermark. Mit gezielten Aktivitäten fördert und stärkt sie Menschen, die in der Steiermark leben und eine Arbeit suchen oder sich weiterbilden möchten.
- Established Company
- Onsite
- Public Service, Unions
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