Technical Business Analyst - B2C Omnichannel

Magenta Telekom

Job

In this role, you will develop comprehensive solution concepts for the e-commerce platform, design omnichannel systems, and lead requirement analysis workshops with stakeholders and product owners.

Job summary

This listing has been machine translated. Show original

Job technologies

Your role in the team

  • Translate business needs into implementable, end-to-end solution concepts for the e-commerce platform, working closely with Solution Architects to align with technical architecture and platform strategy.
  • Leads solution discovery and requirement alignment through workshops with Product Owners, stakeholders, and technical teams.
  • Design scalable omnichannel solutions, defining system interactions, integration concepts, and customer journey flows.
  • Create clear documentation and visual artifacts (user journeys, process flows, integration diagrams) to guide development teams.
  • Zusammenarbeit mit internationalen Plattformteams, um eine konsistente Weiterentwicklung der Plattform, die Ausrichtung der agilen Teams und die kontinuierliche Verbesserung der Customer Journeys und Plattformfähigkeiten sicherzustellen.
  • Explore AI-supported tools and approaches to enhance solution design, accelerate analysis, and identify optimization opportunities.

Our expectations of you

Qualifications

  • Are you skilled in designing service-oriented architectures, APIs, and microservices, and familiar with digital platforms that support business processes?
  • Can you apply Design Thinking and Agile methodologies to create innovative, user-centered solutions?
  • Haben Sie eine professionelle Sprachkompetenz in Deutsch und Englisch?
  • Haben Sie ausgeprägte Problemlösungs-, Kommunikations- und Stakeholder-Management-Fähigkeiten sowie die Fähigkeit, in komplexen, dynamischen Umgebungen effektiv zu arbeiten?

Experience

  • Do you have 5-10 years of IT experience with a focus on Software Engineering, Solution Design, and large-scale transformational programs?
  • Are you experienced with tools such as Jira, Confluence, Miro, or other documentation/design platforms?

What we offer

  • According to the collective agreement for the telecommunications industry, this position carries a minimum gross monthly salary of € 4,175.76 based on full-time employment (38.5 hours per week).
  • We will discuss your actual salary with you in person, taking into account your individual qualifications and professional experience.
  • You can expect an attractive offer that exceeds the minimum stipulated by the agreement.

Benefits

Topics you will work on

Job locations

About your employer

Magenta Telekom

Graz, Wien

With over four million customers, or SIM-card holders, T-Mobile Austria is the nation's second largest mobile phone service provider with a market share of around 32%. The company's heart lies in its 1,300 employees.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Internet, IT, Telecommunication

Employer reviews

3.5Total(3 reviews)
Engineering
x
3.1
Career growth
x
3.2
Working conditions
x
3.8
Team culture
x
4.0
  • NETCONOMYGraz, Vienna, Pörtschach am Wörther See

    • Easy Apply
    • From €54k
    • Hybrid
    • Onsite
    • Full Time
    • Senior

    As a Data Engineer, you’ll play a key role in building modern, scalable, and high-performance data solutions on Google Cloud Platform (GCP). You’ll be part of our growing Data & AI team, designing and implementing data architectures that help clients...

    • Terraform
    • Google BigQuery
    • Python
    • Google Cloud Platform
    • Pyspark
    • Looker
    • Power BI
    • SQL
    • Dataform
    • Vertex AI
    • +9
  • JAAS GmbHVienna

    • Easy Apply
    • From €56k
    • Full Remote
    • Full Time
    • Lead

    Do you enjoy diving deep into code and want to build a product that truly makes an impact? With us, you work hands-on on an AI platform that combines SaaS and on-premises, exclusively relies on open source, and successfully implements AI on-prem and...

    • Java
    • Python
    • Linux
    • Spring
    • ISO 27001
    • SQL
    • +2
  • Clarity Computer Solutions GmbHVienna

    • Easy Apply
    • €60k – €80k
    • Full Remote
    • Hybrid
    • Onsite
    • Full Time
    • Senior

    This is your chance to take real ownership of the hardware side within a small, high-performing team—with far more impact than you’d have in a huge organization. You’ll own the firmware our devices run on, manage the process with our manufacturer and...

    • AOSP
    • TensorFlow
    • Linux
    • Android
    • ONNX

Technical Business Analyst - B2C Omnichannel

Magenta Telekom