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Technical Business Analyst - B2C Omnichannel

New

Job

  • Level
    Senior
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    Project, Requirements
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 4.175 € gross/month

Job Summary

In this role, you will develop comprehensive solution concepts for the e-commerce platform, design omnichannel systems, and lead requirement analysis workshops with stakeholders and product owners.

Job Technologies

Your role in the team

  • Translate business needs into implementable, end-to-end solution concepts for the e-commerce platform, working closely with Solution Architects to align with technical architecture and platform strategy.
  • Leads solution discovery and requirement alignment through workshops with Product Owners, stakeholders, and technical teams.
  • Design scalable omnichannel solutions, defining system interactions, integration concepts, and customer journey flows.
  • Create clear documentation and visual artifacts (user journeys, process flows, integration diagrams) to guide development teams.
  • Zusammenarbeit mit internationalen Plattformteams, um eine konsistente Weiterentwicklung der Plattform, die Ausrichtung der agilen Teams und die kontinuierliche Verbesserung der Customer Journeys und Plattformfähigkeiten sicherzustellen.
  • Explore AI-supported tools and approaches to enhance solution design, accelerate analysis, and identify optimization opportunities.

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Our expectations of you

Qualifications

  • Are you skilled in designing service-oriented architectures, APIs, and microservices, and familiar with digital platforms that support business processes?
  • Can you apply Design Thinking and Agile methodologies to create innovative, user-centered solutions?
  • Haben Sie eine professionelle Sprachkompetenz in Deutsch und Englisch?
  • Haben Sie ausgeprägte Problemlösungs-, Kommunikations- und Stakeholder-Management-Fähigkeiten sowie die Fähigkeit, in komplexen, dynamischen Umgebungen effektiv zu arbeiten?

Experience

  • Do you have 5-10 years of IT experience with a focus on Software Engineering, Solution Design, and large-scale transformational programs?
  • Are you experienced with tools such as Jira, Confluence, Miro, or other documentation/design platforms?

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What we offer

  • According to the collective agreement for the telecommunications industry, this position carries a minimum gross monthly salary of € 4,175.76 based on full-time employment (38.5 hours per week).
  • We will discuss your actual salary with you in person, taking into account your individual qualifications and professional experience.
  • You can expect an attractive offer that exceeds the minimum stipulated by the agreement.

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Benefits

Health, Fitness & Fun

Higher Take-Home Pay

Work-Life-Integration

Food & Drink

Topics You Will Work On

Job Locations

  • Location Vienna

    Austria

About Your Employer

Magenta Telekom

Magenta Telekom

Graz, Wien

With over four million customers, or SIM-card holders, T-Mobile Austria is the nation's second largest mobile phone service provider with a market share of around 32%. The company's heart lies in its 1,300 employees.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication

Employer reviews

by devworkplaces.com

Total

(3 Reviews)
3.5
  • Engineering

    3.1
  • Career Growth

    3.2
  • Workingconditions

    3.8
  • Culture

    4.0
Show all reviews
Logo Magenta Telekom

Technical Business Analyst - B2C Omnichannel

Salary
from 4.175 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.811 € net/month
Location
Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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