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Application and Support Specialist for ORF Online Products

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Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 57.554 € Gross/Year
  • Location
    Vienna
  • Working Model
    Onsite
  • Job Summary

    In this role, you ensure the stability of our online systems, analyze technical issues, and develop solutions while working closely with editors and internal teams.

    Your role in the team

    • You ensure that our online systems, content management systems, streaming platforms, and digital services run stably and reliably.
    • You analyze technical disruptions in web offerings, apps, platforms, and streaming services and find pragmatic solutions.
    • You oversee technical projects in the online sector and work closely with internal departments, editorial teams, and technical teams.
    • You assist editors, content producers, and users with technical questions related to digital publishing and online services.
    • You document technical processes clearly and contribute to continuously improving processes in the digital product environment.

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    Our expectations of you

    Education

    • Completed technical education (e.g., HTL, FH, or university) or a comparable qualification.

    Qualifications

    • Good knowledge of web technologies, content management systems, online platforms, and ideally streaming technologies.
    • A good technical understanding, analytical thinking, and enjoyment in solving problems in a structured and sustainable manner.
    • Strong communication skills and the ability to explain technical topics clearly — even for people who are not from a technical background.
    • Willingness to work irregular hours, including weekends, as well as to changing start times.

    Experience

    • Several years of experience in IT, online, web, multimedia, or platform environments.

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    What we offer

    • Gross annual salary according to KV14 in VG 6 at least € 57,554.98 (including special payments and irregularity allowance), higher salary depending on experience and education.
    • Location: Vienna.
    • Working hours: 40 hours per week, irregular shifts.

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    Benefits

    Work-Life-Integration

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    Job Locations

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    • Location Vienna

      Austria

    This is your employer

    Österreichischer Rundfunk

    Österreichischer Rundfunk

    Wien

    The Austrian Broadcasting Corporation (ORF) is a public foundation with its main headquarters in Vienna. It's the biggest media provider in Austria and operates nine Regional Studios as well as one studio each in Bozen, Italy and Basel, Switzerland.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Media, Publishing
  • Employer reviews

    by devworkplaces.com

    Total

    (3 Reviews)
    3.9
    • Career Growth

      4.1
    • Workingconditions

      4.1
    • Engineering

      3.6
    • Culture

      3.8
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    Logo Österreichischer Rundfunk

    Application and Support Specialist for ORF Online Products

    Salary
    from 57.554 € Gross/YearNet salary converted from the gross salary in the job ad.from 39.799 € net/Year
    Location
    Vienna
    Working Model
    Onsite
    Diversity
    Open for all genders

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