Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 56.854 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage the Data Integration Platform for enterprise-wide data exchange, coordinate operations with external suppliers, and ensure compliance with SLAs and KPIs across all service processes.
Job Technologies
Your role in the team
- You oversee the Data Integration Platform Service as the central technical foundation for company-wide data exchange (API, Streaming, Messaging, Batch Integration).
- You coordinate the external vendors who ensure a stable, secure, and highly available 24/7 operation of the Data Integration Platforms.
- You serve as the central point of contact for operations, stability, service quality, costs, and planning of the Data Integration Service.
- You define, coordinate, and ensure compliance with SLAs, OLAs, and KPIs.
- You coordinate and oversee all relevant service and operational processes, particularly incident, change, and problem management, including review of root cause analyses (RCA).
- You work closely with the system architect and the product owner.
- You oversee the transition of platform changes into a stable, standardized operation.
- You continuously establish and improve operational, monitoring, alerting, and support processes for the Data Integration Platforms.
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Our expectations of you
Education
- You have a degree in Computer Science, Business Informatics, or a comparable qualification.
Qualifications
- You ideally bring solid technical knowledge in the field of Data Integration Platforms (IBM webMethods, Kafka, IBM CDC, ODS, IBM CP4D/Datastage).
- You can translate technical matters in a business, service, and management-oriented manner.
- You are interested in current developments around integration standards, Data Integration Platforms, Data & AI Platforms, and hybrid architectures.
- You are characterized by analytical thinking, a structured work approach, and high reliability.
- You bring a strong sense of quality, stability, and cost-awareness for mission-critical IT services.
Experience
- You have several years of experience in IT Service Management, ideally within the context of Data Integration Platforms in larger organizations or corporations.
- You have a very good understanding of operating models, SLA management, supplier management, and experience in sourcing management (including external 24/7 operations).
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What we offer
- We offer a secure and sustainable workplace as well as the opportunity to make your personal contribution to the most climate- and environmentally friendly mobility in Austria.
- You can expect an exciting and varied role in a diverse and professional team.
- An open and trusting working environment at eye level characterizes us.
- An attractive flextime model and the possibility of working from home allow for a balanced integration of work and private life.
- Furthermore, you will find comprehensive opportunities for professional and personal development as well as solid knowledge transfer from your colleagues.
- Numerous additional benefits (special conditions for train travel and in our travel agencies, travel discounts, holiday homes and apartments in popular domestic holiday regions, company-internal events & sports activities, culinary provisions through our internal bistro) await you.
- For the position of "Senior Specialist: Service Management," a minimum gross annual salary of €56,854 is stipulated (according to the collective agreement for employees of companies in the field of services in automatic data processing and information technology) with a employment scope of 38.5 hours per week.
- Depending on qualifications and professional experience, overpayment may be possible.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🧠Mental Health Care
More net
Topics that you deal with on the job
Job Locations
This is your employer
ÖBB-Konzern
Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz
The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Employer reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Career Growth
3.4Culture
3.6Workingconditions
3.6Engineering
2.8
Senior IT Service Manager - Data Integration
- Salary
- from 56.854 € Gross/YearNet salary converted from the gross salary in the job ad.from 39.426 € net/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply