Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.039 € gross/month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you are responsible for comprehensive IT support at Herz Jesu Hospital, handling support requests, managing Microsoft technologies, and performing error analyses on clinical applications.
Job Technologies
Your role in the team
- Comprehensive IT support and consulting for employees at Herz Jesu Hospital
- Analysis, processing, and independent resolution of support requests in the First- and Second-Level environment
- Error analysis, troubleshooting, and sustainable problem solving in ongoing IT operations
- Documentation and tracking of service requests in the ticket system
- Coordination and escalation of complex specialized topics to our downstream IT departments (Second- and Third-Level Support)
- Support and maintenance of Microsoft technologies (Windows, Microsoft 365, Azure) as well as clinical applications such as SAP IS-H, i.s.h.med, Meona, and other specialized applications
- Support in operation, troubleshooting, and optimization of Citrix and Terminal Server environments
- Installation, configuration, maintenance, and lifecycle management of PCs, notebooks, printers, and mobile devices
- Management of inventory and configuration data in our CMDB
- Execution of user and permission management (onboarding, offboarding, and rights management)
- Assistance in the management and troubleshooting of the local network infrastructure (patch management, VLAN configurations, and troubleshooting)
- Participation in IT projects, rollouts, and technical innovations in healthcare
- Active participation in the further development of our IT services and support processes
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Our expectations of you
Education
- Completed IT apprenticeship (apprenticeship, HTL, FH or comparable) or relevant professional experience in IT support
Qualifications
- Strong IT affinity and interest in technical contexts
- Very good German skills (at least C1)
- Basic knowledge of Microsoft technologies (Windows, Microsoft 365, Active Directory, Azure) is desirable
- Enjoyment in analyzing and solving technical problems
- Independent, structured, and reliable work approach
- High willingness to learn, teamwork skills, and a strong sense of service
- Friendly and professional demeanor when interacting directly with users
Experience
- Initial practical experience in IT support, system administration, or system management is advantageous.
- Experience with SAP IS-H, i.s.h.med, or comparable applications is an advantage
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What we offer
- The monthly gross salary according to the collective agreement for employees of the Order Hospitals Austria is at least € 3,039.97 (pay group D2, level 1) for a 40-hour week.
- The classification will be based on your education, qualifications, and professional experience.
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Benefits
Work-Life-Integration
- ⏰Flexible Working Hours
- 🏠Home Office
- 🍼Day Care for Kids
- 🚌Excellent Traffic Connections
- 🏝Extra Holidays
- ⏸Educational Leave/Sabbatical
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Vinzenz Gruppe
Linz
The Vinzenz Group employs more than 6000 people, operates seven hospitals, two nursing homes, and the HerzReha Bad Ischl health center. It is one of Austria's largest private providers of not-for-profit healthcare institutions.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
On-site IT consultant
- Salary
- from 3.039 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.196 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
