Logo Delegate Technology GmbH

IT Support Engineer

New

Job

  • Level
    Experienced
  • Job Field
    IT, Support, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 44.170 € Gross/Year
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you will be the first point of contact for internal IT issues, manage customer applications, conduct onboarding and offboarding, and handle monitoring, databases, and license management.

    Job Technologies

    Your role in the team

    • As an IT Support Engineer in our IT & Infrastructure Team, you are the first point of contact for our internal colleagues on all IT and infrastructure topics.
    • Your responsibilities include supporting and installing our customer applications, analyzing technical issues, setting up and maintaining monitoring, loading and testing databases, and coordinating with our data center partner.
    • You are responsible for the onboarding and offboarding of new employees, including the provisioning and management of the necessary hardware.
    • In addition, you will handle administrative and commercial topics and manage all licenses as well as the procurement of IT infrastructure hardware.
    • Together with your colleagues, you work on exciting IT projects and actively contribute to maintaining and developing our security standards in the Windows Server environment.
    • At Delegate, you have the opportunity to experiment with new exciting technologies and develop yourself further.

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    Our expectations of you

    Education

    • You have completed IT training (HTL / University of Applied Sciences / University) or have extensive experience as an IT generalist in the Windows environment.

    Qualifications

    • You have a good understanding of IT security standards and best practices in the Windows environment.
    • You speak fluent German and have very good written and spoken English skills.
    • You enjoy independent infrastructure projects.
    • You have basic knowledge of database systems (SQL Server/Oracle).
    • You have knowledge in the areas of Cloud Services (Microsoft Azure, O365) and Linux.

    Experience

    • You bring extensive experience in Windows Server, Active Directory, and Microsoft 365.
    • You have experience in IT support for internal users and are accustomed to acting as the first point of contact for IT issues.
    • You have already gained initial experience in project execution.
    • Experience with ticketing systems (e.g., Zendesk, Jira).
    • Experience in handling Endpoint Management / Device Management.

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    What we offer

    • You have your personal workspace in our central office location at Praterstern, but you are also welcome to work partly from home.
    • Your four-legged friend is also very welcome with us, in accordance with the Dog Policy.
    • Last but not least, we have a relaxation area where you can clear your mind and recharge your batteries.
    • We treat each other with respect.
    • Everyone has a voice, and care is taken to ensure that even quiet voices are heard.
    • Monthly brunch, table football and darts tournaments, company party, outdoor activities, after-work parties, and team-building events.
    • Therefore, we offer free drinks, fruit, freshly squeezed juices, a cereal bar, and a coffee lounge.
    • The collective agreement minimum salary for this position (full-time) is EUR 44,170.00 gross per year.
    • Based on your qualifications and experience, a market-compliant salary is of course provided.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Health, Fitness & Fun

    Job Locations

    Map of company locations
    • Location Vienna

      Austria

    This is your employer

    Delegate Technology GmbH

    Delegate Technology GmbH

    Wien

    Our Delegate Team is made up of experienced and long-time industry specialists, combined with experienced software engineers and a long-standing management team. We support our customers both on site as well as remotely via remote access and telephone hotline. We understand the industry we work in and help our clients succeed.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.5
    • Engineering

      3.1
    • Culture

      4.2
    • Career Growth

      3.0
    • Workingconditions

      3.8
    Show All Dev Reviews
    Logo Delegate Technology GmbH

    IT Support Engineer

    Salary
    from 44.170 € Gross/YearNet salary converted from the gross salary in the job ad.from 32.112 € net/Year
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

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