Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.200 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you assist colleagues with technical inquiries, analyze and resolve hardware and software issues, and administer IT services as well as complete IT workstations.
Job Technologies
Your role in the team
- Support of employees with technical questions as well as analysis and resolution of hardware and software issues.
- Setup, maintenance, and support of IT workstations, mobile devices, printers, and other IT systems.
- Installation, configuration, and regular maintenance of IT infrastructure, including updates, upgrades, and user management.
- Administration of IT services such as email systems, file servers, Outlook signatures, and telephone systems.
- Documentation of IT processes as well as management of the internal ticketing system.
- Conducting employee training on the use of IT systems.
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Our expectations of you
Education
- Completed (higher) education in the IT field or a comparable qualification, alternatively several years of professional experience in a related field.
Qualifications
- Solid knowledge in the areas of networking, servers, and hardware.
- The terms Active Directory, Microsoft Admin Center, and Exchange are not unfamiliar to you.
- Proficient in common operating systems (Windows, macOS, iOS, and Android).
- Strong communication skills, team spirit, and a high sense of responsibility.
- Customer and service orientation, solution-oriented and proactive working style.
Experience
- Experience with helpdesk and ticketing systems.
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Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
SORAVIA
Wien
The Soravia Group is a successful and well-positioned company in Austria and Eastern Europe, specializing in cutting-edge real estate projects and exclusive business investments.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Construction, Real Estate, Building Services
IT Infrastructure User Support
- Salary
- from 3.200 € Gross/Month
- Location
- Linz
- Working Model
- Onsite
