Job
- Level
- Senior
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you take full responsibility for the application lifecycle, continuously optimizing performance while maintaining constant communication with customers to meet their needs effectively.
Job Technologies
Your role in the team
- In this role, you will be responsible for the entire lifecycle of our applications - from operation and optimization to further development in line with customer needs.
- You act as the technical contact person and ensure that the software delivers the highest customer satisfaction in terms of operational parameters and functionality – in line with a modern ALM approach.
- You are responsible for software projects that other IT providers have already failed at.
- You are responsible for the operation and continuous optimization of customer applications as well as for ensuring quality and control in all phases of the software lifecycle.
- You are responsible for customer satisfaction in the daily operation of the system and therefore maintain constant communication with the customer.
- You ensure that new features provide a genuine wow experience for the customer and consequently increase customer satisfaction.
- You conduct active monitoring to make software operations more efficient and to identify potential issues early.
- You are responsible for the proper operation of the software as well as all related services (e.g., support).
- You work closely with the Product Owner and the development teams, develop new features, and ensure that they meet both customer requirements and are operationally feasible.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- You are proficient in handling SQL and have solid knowledge in optimizing database queries and database administration.
- You understand both the technical and functional aspects of the software and can ensure that it operates optimally in terms of performance and user requirements.
- You are proactive, solution-oriented, and possess the necessary technical know-how to continuously improve the service and ensure customer satisfaction.
- You have a strong understanding of the needs and requirements of the clients and ensure that the software always provides the highest value.
Experience
- You have extensive experience (five to ten years) in IT operations with the Microsoft Techstack and practical knowledge in managing software solutions and services in a DevOps environment.
This text has been machine translated. Show original
Job Locations
This is your employer
PDC GmbH
Wien
Our software systems don't have to be complex and prone to errors. At PDC, we specialize in building robust IT solutions that simply work. As a result, we're the ideal partner for solving complex business problems.
Description
- Company Size
- 1-49 Employees
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Application Manager
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply
