Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support, Test/QA
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.400 € gross/month
Job Summary
In this role, you coordinate customer appointments, conduct technical documentation and tests, and support training sessions. You ensure effective troubleshooting and international communication with partners.
Job Technologies
Your role in the team
- Coordination of client appointments.
- Initial contact with clients.
- Forwarding and coordinating troubleshooting with the manufacturer/support partner.
- Initiating the technical phase.
- Documentation of changes (e.g., in ITSM tools).
- Test management - Coordination or execution of application testing.
- Conducting market analyses and monitoring.
- Administrative support in managing services (e.g., uploads, creating positions, etc.).
- Organization and conducting training sessions for end users.
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Our expectations of you
Education
- HTL diploma/Bachelor in (Medical) Informatics or a comparable qualification.
Qualifications
- Excellent knowledge of PC applications (Windows 10, etc.).
- Client-Server systems, media technology.
- Structured and solution-oriented working style, even under time pressure.
- Excellent German and English skills.
Experience
- At least 3 years of professional experience in the (medical) IT sector.
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What we offer
- Full-time (38.5 hours/week) as well as part-time positions (16-20 hours/week).
- Option for remote work / home office.
- Long-term prospects and development opportunities within the company.
- Very good public accessibility.
- Gross monthly salary: approx. EUR 2,600,-- (significant overpayment possible depending on qualifications and experience).
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Grain GmbH
Schönbach
We have been in the Outsourcing, Recruiting and Staffleasing business for over 15 years. Our team's extensive experience and expertise guarantees that our projects are executed to the highest standard and that we present our clients with the best possible solution in a timely manner.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Recruitment Agency, Consulting
ICT Administrator
- Salary
- from 2.400 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.863 € net/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
