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Intern Customer Insights AI & Trigger Logic

New

Job

  • Level
    Junior
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    BI, Data
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Temporary employment
  • Salary
    from 2.424 € gross/month

Job Summary

In this role, you analyze customer and campaign data, develop event-based trigger logics, and translate business requirements into data-driven use cases for digital customer communication.

Job Technologies

Your role in the team

  • As an intern, you will help us derive valuable insights from data, develop event-based trigger logic for our digital customer communication, and translate analysis results into concrete recommendations for our business.
  • Translate complex business requirements into precise, data-driven use cases and thereby create the conceptual foundation for targeted campaigns, data projects, and product developments.
  • Develop intelligent, event-based trigger logic along the customer journey and help to address our customers at the right time with relevant content.
  • Analyze customer, transaction, and campaign data, create suitable target groups and data samples, and derive concrete recommendations for action.
  • Develop meaningful reports and dashboards, and prepare complex data and analysis results in an understandable way for different stakeholders.
  • Work closely with Marketing, Sales, Product, and Data Engineering and contribute your ideas for new data-driven use cases, AI applications, and process improvements.

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Our expectations of you

Education

  • Are you currently studying with a focus on Business, Data Science, Statistics, Mathematics, Business Informatics, or a similar field and passionate about data, digital customer journeys, and AI?

Qualifications

  • Are you solution- and customer-oriented, able to explain complex contexts clearly, and communicate confidently in German and English?

Experience

  • You possess strong analytical skills and a good understanding of data, ideally have some experience with SQL as well as visualization tools like Tableau or Power BI, and want to learn how to develop intelligent trigger logics and customer use cases from them?

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What we offer

  • With our flexible flextime model, you decide when you work on shaping the digital future.
  • From snacks to the lunch menu, you are well taken care of.
  • With our diverse learning offerings, you can grow beyond yourself.
  • Home office is part of our daily routine. You can collaborate virtually with your colleagues.
  • You can access competent advice from us at any time, anonymously and free of charge.
  • Take advantage of our health services to stay fit.
  • You surf and make calls at particularly favorable rates and also receive discounts with other companies.
  • You can easily reach us by public transportation.
  • Depending on your qualifications and experience, we offer a gross monthly salary for this position starting at at least EUR 2,424.78 (full-time basis).

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Benefits

Health, Fitness & Fun

Higher Take-Home Pay

Work-Life-Integration

Food & Drink

Topics You Will Work On

Job Locations

  • Location Vienna

    Austria

About Your Employer

Magenta Telekom

Magenta Telekom

Graz, Wien

With over four million customers, or SIM-card holders, T-Mobile Austria is the nation's second largest mobile phone service provider with a market share of around 32%. The company's heart lies in its 1,300 employees.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication

Employer reviews

by devworkplaces.com

Total

(3 Reviews)
3.5
  • Engineering

    3.1
  • Career Growth

    3.2
  • Workingconditions

    3.8
  • Culture

    4.0
Show all reviews
Logo Magenta Telekom

Intern Customer Insights AI & Trigger Logic

Salary
from 2.424 € gross/monthEstimated net salary based on the gross salary in the job ad.from 1.877 € net/month
Location
Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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