Job
In this role, you will support the tech team with IT service and network technology, install PCs and printers, analyze issues, coordinate with manufacturers, and handle network tasks and customer inquiries.
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Your role in the team
- You support our technical team with IT service and/or network technology as well as customer support.
- Pre-installation and setup of PCs, notebooks, printers, and peripherals.
- Performing simple repairs as well as troubleshooting in the helpdesk and support, including on-site.
- Warranty processing and coordination with manufacturers and partners.
- Clear documentation of the work performed in the ticketing system.
- Participation in the installation and maintenance of small to medium-sized networks.
- Installation of network components, WLAN, and workstations according to specifications.
- Technical coordination with experienced colleagues.
- Ongoing maintenance, optimization, and expansion of existing systems.
- On-site assignments at our clients' locations in the region.
- Friendly acceptance and processing of technical inquiries.
- Simple technical consulting and understandable information.
- Sustainable troubleshooting instead of short-term quick fixes.
- You take on more complex tasks gradually and with the support of the team.
Our expectations of you
Education
- Technical school education is an advantage but not mandatory.
Qualifications
- Passion for technology and direct customer contact.
- Independent, structured, and responsible way of working.
- Teamwork skills, reliability, and a professional appearance.
- Basic knowledge of IT and a high willingness to learn.
- Careful handling of customer data, tickets, and documentation.
- Category B driver's license and willingness to travel for on-site assignments.
- Very good German skills, basic English skills in the IT field.
Experience
- Professional experience is an advantage but not mandatory — what matters most to us are technical interest, willingness to learn, and enjoyment of reliable teamwork.
What we offer
- Thorough onboarding and clear workflows.
- Varied tasks with increasing responsibility.
- Excellent internal and external training opportunities.
- Crisis-proof job in an established IT system house.
- Family-like 'Du' culture and collegial environment.
- Short decision-making paths and direct collaboration.
- Per diem payments, profit sharing, goodies, and other benefits.
- Flexible working hours in a 5-day week.
- Work-life balance: We are a family-friendly employer.
Benefits
Work-Life-Integration
Job locations
About your employer
Our company, which has been based in Weiz, Austria since 1991, has seen continuous and healthy growth. We have developed from a local computer retailer to a regional IT software firm and network support center. Our company is now an important part of the regional IT landscape.
- Onsite
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