Job
- Level
- Junior
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.800 to 5.000€ Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you provide 1st and 2nd level support for our clients, set up client devices, troubleshoot issues across operating systems like Windows and macOS, while collaborating closely with the engineering team.
Job Technologies
Your role in the team
In this role, you will:
- Provide 1st- and 2nd-level support for our customers.
- Set up, maintain, and troubleshoot client devices (Windows, macOS, Mobile)
- Manage users, identities, and permissions (e.g., M365, Google Workspace)
- Process tickets, document solutions, and ensure SLA compliance.
- Support onboarding, set up workstations and peripherals
- Collaborate with the engineering team on recurring issues and improvements.
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Our expectations of you
Education
- Completed IT education (HTL, FH, university) or comparable professional experience
Qualifications
We expect from you:
- Motivation to learn and grow in the IT field
- Knowledge of Windows/Linux systems, networking technology, and cloud technologies
- Knowledge in the Apple environment (macOS, iOS, Apple devices)
- Excellent German and English skills
- Service-oriented work approach and team skills
- Willingness to continue education and flexible working hours
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Benefits
Work-Life-Integration
Job Locations
This is your employer
42BIT GmbH
42BIT GmbH is an experienced IT service provider based in Walding, specializing in cloud solutions and IT hardware trading. With a focus on automatable IT services, the company offers tailored solutions and fast support for various clients.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication