Job
- Level
- Lead
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Nenzing
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you lead an IT support team, actively handle tickets, coach your staff, and optimize support processes. You ensure that end-users receive the highest service standards, document solutions, and communicate transparently.
Job Technologies
Your role in the team
- Leading a motivated IT support team with clear goals and responsibilities.
- Active handling of tickets (1st/2nd level) and resolution of technical issues.
- Coaching and development of your employees through regular feedback and the promotion of personal responsibility.
- Building an open, solution-oriented team culture focused on collaboration and continuous improvement.
- Ensuring high-quality end-user support - from managing IT infrastructure (workstations, printers, meeting rooms, etc.) to the continuous improvement of support processes, taking into account IT security and compliance requirements.
- Optimization of existing processes and establishment of clear service standards.
- Documentation of solutions and creation of instructions for recurring inquiries.
- Close coordination with other IT teams, business units, and site services.
- Transparent communication about services, priorities, and developments.
This text has been machine translated. Show original
Our expectations of you
Qualifications
- Solid technical expertise (in a pure Windows environment) - and the willingness to apply it in daily support.
- Solution-oriented, structured, and communicative working style.
- Hands-on mentality: You are not afraid to take operative action yourself.
- Very good German and English skills.
Experience
- Experience in leading an IT team, ideally in IT support or workplace environment.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Topics that you deal with on the job
This is your employer
Liebherr
Nenzing, Bischofshofen, Korneuburg
The Liebherr Group is one of the world's largest manufacturers of construction machinery, with more than 41,000 employees in over 130 companies on all continents.
Description
- Founding year
- 1960
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.7
Engineering
3.4Workingconditions
4.0Career Growth
3.6Culture
3.8
Service Desk Team Leader
- Location
- Marktgemeinde Nenzing
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
