Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.267 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will coordinate 1st & 2nd level support for our managed services customers, maintain Office 365 and Microsoft & Apple clients, and further develop client documentation.
Job Technologies
Your role in the team
- 1st & 2nd Level Support / Helpdesk (remote & on-site)
- Ongoing support of our Managed Services customers
- Maintenance and further development of customer documentation
- Support for Office 365 as well as Microsoft and Apple clients
- Collaboration with your team
- Targeted support for projects
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Our expectations of you
Education
- IT training & initial experience in IT operations
Qualifications
- Basic knowledge of Windows administration & Active Directory
- Good knowledge of hardware, software, and IT security fundamentals
- German C2, English B2
- Basic knowledge of network technology (IP, TCP/IP, DNS, DHCP)
- Team-oriented, communicative & structured
- Advantage: Office 365 Admin, Exchange Online, Azure AD, Intune, Citrix
Experience
- Experience with standard hardware & Office applications
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What we offer
- You are developing further because we see your potential.
- Project responsibility, team exchange, and targeted further training "not a one-size-fits-all approach," but your own path.
- Microsoft 365, VMware, Citrix, IT security, modern solutions.
- Vibrant, future-oriented projects with variety and real impact.
- Ideas? Bring them up "we listen".
- Regular exchange, quick decisions, and open ears for new ideas.
- Long-term quality in client projects and within the team.
- You are not a number, but a part of our future.
- An environment where you don't just work, but also feel at home.
- Genuine, committed, and a bit like Scrubs: various characters, a lot of know-how, and humor, even when things get stressful.
- We stick together, share knowledge, and create great things together.
- From €3,267 gross/month (ST1 - Entry Level), we are happy to pay more if you already have experience and the right know-how.
- Working hours: 38.5 hours/week (no all-in contract!)
- Work location: Vienna 1190 - modern infrastructure, beautiful view & future-oriented work environment
- Starting immediately
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Benefits
Food & Drink
More net
Work-Life-Integration
Job Locations
This is your employer
1up IT Solutions GmbH
1up stellt eine umfassende virtuelle IT-Umgebung bereit, die Ihnen Investitionen in die eigene Infrastruktur oder den Aufbau von eigenem Know-how erspart.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT Service Technician
- Salary
- from 3.267 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
