Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
Job Summary
In this role, you will manage the IT helpdesk, handle user inquiries in 1st and 2nd level support, analyze issues, manage applications like M365, and administer servers on both Windows and Linux.
Job Technologies
Your role in the team
- Management of the IT Helpdesk using our ticketing system (1st Level and 2nd Level Support)
- Supervision of the computer workstations at the location
- Initial analysis of errors and contact person for the application suppliers
- Support of specialized applications (e.g., M365, media servers, mobile device management, asset management)
- Administration of servers (Windows and Linux)
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Our expectations of you
Education
- Completed HTL education or a comparable qualification in the IT field
Qualifications
- Strong team skills as well as high communication skills
- Solid IT knowledge in the areas of client, server, and network technologies
- Independent, structured, and responsible way of working
- High willingness for continuous learning
- Enjoyment in dealing with people and strong service orientation
- Good knowledge of German as well as good knowledge of English
- Extensive knowledge of Microsoft 365 applications
Experience
- Practical experience in IT support or in a comparable technical position
- Experience in software packaging is an advantage.
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What we offer
- To strengthen our team in the IT/Helpdesk department, a full-time position is being advertised at Doppelmayr Seilbahnen GmbH in Wolfurt.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
Doppelmayr Seilbahnen GmbH
Wolfurt
Doppelmayr/Garaventa is the world's leading manufacturer of cable cars and ropeways, with production facilities and sales offices in more than 35 countries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.9
Engineering
3.2Culture
4.3Workingconditions
4.5Career Growth
3.8
IT helpdesk staff
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
