Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Stadt Kufstein
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will set up our DMS software, customize it to meet clients' needs, and support them in 1st-Level support as well as in training for optimizing their administrative processes.
Your role in the team
- Setup and customization of our DMS (Document Management System) software, including creating user accounts, managing access rights, and configuring individual settings for clients.
- Ongoing support of our clients in 1st-level support - for questions regarding software as well as organizational processes.
- Conducting training and consulting activities with our clients.
- Participation in the optimization of process workflows in municipal administration together with our clients and other product areas.
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Our expectations of you
Education
- Completed commercial or technical training (HTL/FH).
Qualifications
- IT expertise and proficient handling of modern technologies and software solutions.
- Strong training and presentation skills.
- Understanding of processes, organizational development, and the management of work flows.
- Enjoyment of personal customer contact during field service appointments (approximately 50% of working time) in Tyrol and Salzburg.
- Class B driver's license.
Experience
- Professional experience in the community sector is an advantage.
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What we offer
- Our office premises are accessible and can be used without external assistance.
- An occupational pension scheme provides additional financial security for retirement.
- Our flexible leasing offer promotes your health and a green footprint.
- In modern office spaces, ergonomic equipment promotes health and a pleasant working environment.
- Qualifications and professional experience pay off. In any case, we will find a common ground.
- Family and work in harmony: whether home office, flexible working hours, or paternity leave - we support your needs.
- With regular company events, we promote team cohesion, increase motivation, and build trust within the team.
- We work with a respectful 'you' mentality: From management to apprentices, as ONE team!
- In line with your activities, we offer you the opportunity to organize your working hours flexibly.
- Targeted further training and professional development promote personal growth and help us move forward together.
- For more flexibility and freedom in your professional life. With us, working from home is possible up to 60% (depending on the role).
- Employees enjoy a variety of discounts and benefits.
- The cafeteria offers healthy snacks such as fruit and vegetables and provides a boost with fresh water, tea, or coffee.
- Commuting to work by bus and train: All our locations are well connected to the public transportation network.
- Own parking spaces and e-charging stations in close proximity facilitate daily work life and protect the environment.
- You work in a financially healthy company that has been forward-looking for over 30 years.
- With notebooks and home office equipment, we promote flexible working arrangements.
- Even coffee breaks with colleagues have a place in everyday work life.
- Our health initiative 'fit & g'sund' impresses with supportive events for health and well-being.
- Group accident insurance and retirement planning provide greater security and protection for our employees.
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Benefits
Work-Life-Integration
Higher Take-Home Pay
Health, Fitness & Fun
Job Locations
About Your Employer
Kufgem GmbH
Kufstein
We are a strong partner with over 100 employees, and we offer the best service possible. Municipalities, businesses, and organizations have been trusting us for three decades now with our hardware, software, and networking services. We provide sustainable solutions for municipalities in Tirolt Salzburg,, Südtirol,, and Bayern; we know what it takes to bring success to companies in the crafts-, trade-, and services sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Customer and software support for the digital municipal administration
- Location
- Stadt Kufstein
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
