Job
In this role, you will create compelling user experiences through audience analysis, prototyping in Figma, and optimizing design systems while closely collaborating with interdisciplinary teams.
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Your role in the team
- Your goal: to create user experiences that don’t just impress, but delight. Together with our clients and interdisciplinary teams of UX and UI designers, copywriters, analysts, and developers, you’ll develop innovative solutions that excel both strategically and creatively. You’ll also be provided with an AI tool setup for research, testing, or heat mapping to support your day-to-day work.
- You conduct target audience analyses and user tests to validate and further develop concepts.
- You analyze SEO reports, tracking data, and Hotjar insights, and use them to identify optimization opportunities.
- You develop, document, and optimize user journeys, information architectures, and website concepts.
- You advise our clients on developing and designing engaging and efficient user experiences.
- You create wireframes, mockups, and prototypes in Figma, Figma Make, and FigJam to visualize the concept—whether for mobile, desktop, or apps.
- You develop our clients’ design systems from the ground up, manage them, and continuously improve them.
- You create pixel-perfect UI designs and serve as the interface to the development team during agile implementation.
- You work closely with project management, design, and development to bring your concepts to life.
Our expectations of you
Qualifications
- You have in-depth expertise in translating research findings into UX concepts, flows, and testable prototypes.
- You have a comprehensive understanding of how design systems work and what they require.
- You think analytically and are able to translate data and insights into actionable UX concepts.
- You bring empathy, excellent communication skills, and a passion for teamwork.
- You’re proficient in using various AI tools to work efficiently and have already developed your own workflows.
- You have excellent German skills (at least C1 level) and very good written and spoken English.
Experience
- You have at least 6 years of experience in UX/UI design and consulting, with a focus on web applications and digital services.
- You have experience implementing accessible websites in accordance with the BFSG and WCAG 2.2.
- You have experience creating wireframes, mockups, and prototypes, as well as designing user journeys and user-centered concepts using tools such as Figma.
- You have experience preparing and facilitating customer workshops.
What we offer
- As the Business Unit Strategy & Experience, based in Vienna, Munich, and Cologne, we develop strategies for our clients’ digital transformation and implement them with a user-centric approach to create outstanding customer experiences.
- Our three chapters, Research & Intelligence, Consulting & Execution, and Innovation & Experience Design, work hand in hand.
- Space to connect: Our offices invite you to think, discuss and work together—in modern, bright spaces with plenty of room for exchange and creative energy.
- Flexibility in action: Mobile working is part of our culture. No one is required to come into the office—but we’re always happy to see each other in person.
- Exciting projects & clients: You’ll work with companies and organizations across a wide range of industries, with a focus on eGovernment & public administration, municipal utilities & energy providers, banking & insurance, and B2B. You’ll also take on exciting projects in the NGO, culture, sports, and retail sectors.
- Creative freedom & personal responsibility: With us, you’ll find an unconventional, dynamic work environment with flat hierarchies and plenty of room for your own ideas.
- Work meets Life: We offer flexible working hours that enable you to balance your professional and personal life as effectively as possible—our projects set the pace.
- Professional growth that’s fun: You’ll receive internal and external training and regularly take part in knowledge-sharing sessions—because learning is part of our culture.
- Modern work environment: With modern tools, an open and appreciative company culture, and a team that supports one another, we create the conditions for shared success.
- For employment in Austria: In accordance with the collective agreement (VG 4 after the 4th year of service), the minimum salary for this position is €45,210.20 gross per year (for full-time employment), with a clear willingness to offer a higher salary depending on the candidate’s specific qualifications.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
MAI Marketing Automation Intelligence GmbH, based in Hamburg with additional offices in Germany and Vienna, is a digital agency that has specialized teams. These teams assist clients with digital transformation and the implementation of data-driven marketing projects. MAI places great emphasis on collaboration and pragmatic solutions, making it an important partner for companies looking to grow in the digital space.
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
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