Job
- Level
- Lead
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Network, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 57.400 € gross/year
Job Summary
In this role, you lead an IT team and develop workflows to optimize documentation and project execution, while planning and coordinating complex projects and ensuring smooth handover to IT support.
Job Technologies
Your role in the team
- Leadership and Development of the Team
- You conduct regular 1:1 meetings and establish an open, constructive feedback culture.
- You ensure fair resource allocation and are attentive to overload, frustration, or internal challenges.
- You analyze existing workflows and develop them further together with the team.
- You optimize processes related to project documentation, project handovers, emergency concepts, and ongoing IT service.
- You ensure transparent standards and clear responsibilities.
- You are responsible for planning, managing, and reviewing complex IT projects.
- You define milestones, coordinate internal and external stakeholders, and keep track of deadlines, resources, and budgets.
- You ensure a smooth handover of completed projects to the ongoing IT support.
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Our expectations of you
Qualifications
- A good understanding of modern IT infrastructures.
- The ability to realistically assess technical efforts, dependencies, and project risks.
- A structured, proactive, and solution-oriented way of working.
- Strong organizational skills and the ability to set clear priorities even under high workload.
- High empathy, active listening, and clear, appreciative communication.
- High quality, responsibility, and discretion awareness.
- Understanding of the special requirements of medical practices and law firms, particularly regarding sensitive data and critical downtime.
- Excellent spoken and written German skills.
- A traditional or agile project management certification is welcome but not a requirement.
Experience
- Several years of experience in managing technical projects, ideally in IT infrastructure or managed service environments.
- Several years of experience in team leadership.
- Experience with ITIL 4 as well as quality or information security management according to ISO 9001 or ISO/IEC 27001 is advantageous.
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What we offer
- For this position, we offer an annual gross salary starting from 57,400 euros.
- Depending on qualifications and professional experience, there is a willingness to pay above the standard rate.
- A responsible key position with scope for shaping and influence.
- The opportunity to lead a technology team and develop it sustainably.
- Challenging and diverse IT projects.
- Direct collaboration with the Technical Director and executive management.
- Short decision-making paths and the opportunity to actively shape processes.
- A professional environment where service quality, reliability, and respectful interaction are important.
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Topics You Will Work On
Job Locations
About Your Employer
CASC full service agentur GmbH
Wien
CASC is a full-service agency that offers customers holistic and individual solutions from strategy through design to technical implementation.
Description
- Company Size
- 1-49 Employees
- Founding Year
- 2017
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Internet, IT, Telecommunication
IT team leader
- Salary
- from 57.400 € gross/yearEstimated net salary based on the gross salary in the job ad.from 39.717 € net/year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
