Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € gross/month
Job Summary
In this role, you provide on-site application support for medical technology systems, handle IT requests, and perform software installations while ensuring high user satisfaction.
Job Technologies
Your role in the team
- On-site support and application management for medical technology-related systems and across all hospital departments.
- IT Support: via phone, remote, and on-site with users (standard software) - client-side only.
- Application support, 2nd level support.
- Software installation and configuration.
- Documentation of technical solutions.
- Participation in software rollouts.
- Participation in changes related to core infrastructure and system components.
- Processing and documentation of IT orders.
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Our expectations of you
Education
- Completed technical vocational training (e.g., at an HTL).
Qualifications
- Operating system knowledge in the area of Windows and Windows management tools (e.g., Active Directory, Exchange, Remote Access).
- Hardware knowledge (PC workstation) and basic networking (Client-Server architecture, TCP/IP).
- Proactivity, service orientation, as well as strong troubleshooting and problem-solving skills.
- Excellent German and English skills.
Experience
- Professional experience in customer-facing IT support.
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What we offer
- Full-time position (38.5 hours/week).
- Exciting role in an interesting company.
- Long-term prospects and development opportunities within the company.
- Very good public accessibility.
- Gross monthly salary: approx. EUR 3,000,-- (overpayment possible depending on qualifications and experience).
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
Grain GmbH
Schönbach
We have been in the Outsourcing, Recruiting and Staffleasing business for over 15 years. Our team's extensive experience and expertise guarantees that our projects are executed to the highest standard and that we present our clients with the best possible solution in a timely manner.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Recruitment Agency, Consulting