Job
- Level
- Experienced
- Location
- Linz
- Working Model
- Onsite
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 48.287 € gross/year
Job Summary
In this role, you handle 2nd-level support requests, analyze system tests of the process visualization software, and develop solutions for customer issues. Documenting support cases is also part of your responsibilities.
Job Technologies
Your role in the team
- The focus of this position is on 2nd-level support and system testing of the process visualization software for the network control system.
- They develop solutions for clients, assist them with error analysis, and prepare information to fix bugs.
- You are responsible for the creation, maintenance, and further development of system tests and for executing them.
- Documentation of support cases (via ticket system) and the creation of test setups are also part of your responsibilities.
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Our expectations of you
Education
- Completed apprenticeship (apprenticeship, HTL or FH) in the field of electrical / energy engineering or computer science.
Qualifications
- Basic knowledge of process visualization software (SCADA systems).
- Programming skills in C#, VB, Microsoft Add-In desirable.
- Technology enthusiast team player who enjoys and is proficient in communication in German and English (both written and spoken).
- High customer and service orientation.
Experience
- Initial professional experience in product support as well as knowledge of power grids and electrical systems are advantageous.
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What we offer
- The gross annual salary according to the collective agreement is at least € 48,287.12 for this position.
- Depending on education, qualification, and experience, a significant overpayment may be possible.
- Participation in forward-looking energy and infrastructure projects.
- A secure job in a recession-proof and growth-oriented industry.
- Professional development and long-term career prospects.
- Flexible working time models.
- Structured onboarding and ongoing training.
- Meal allowance and company cafeteria.
- Good public accessibility.
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Benefits
Higher Take-Home Pay
Food & Drink
Work-Life-Integration
Health, Fitness & Fun
Job Locations
More about the Recruiting Agency
VACE Engineering GmbH
Die VACE Engineering GmbH (Teil der VACE Group) ist ein führendes österreichisches Unternehmen im Bereich der Technologie- und Personalberatung mit Hauptsitz in Linz. Das 1981 gegründete Unternehmen beschäftigt in der gesamten Gruppe rund 700 bis 1.000 Mitarbeitende und deckt schwerpunktmäßig die Bereiche Engineering, IT-Sicherheit und HR-Dienstleistungen ab.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Support Engineer SPRECON V-460
- Salary
- from 48.287 € gross/yearEstimated net salary based on the gross salary in the job ad.from 34.594 € net/year
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
