Job
In this role, you assist users with IT equipment inquiries, install and configure hardware, manage and document issues in the ticketing system, and enhance the knowledge database.
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Job technologies
Your role in the team
- As a member of our IT Helpdesk team, you will assist our users with all questions related to our IT equipment, prepare new hardware, or even deal with an offended printer.
- Installation of PCs and smartphones
- Assembly and disassembly of PC workstations
- Warranty and repair processing with suppliers
- Management and inventory of our equipment in a database
- Documentation of incidents in our ticket system
- Expanding our knowledge database
Our expectations of you
Education
- A completed qualification in the IT field is an advantage.
Qualifications
- General interest in IT as well as proficient handling of Microsoft Windows and Office programs
- Solid knowledge in the PC, printer, and smartphone environment
- Customer-oriented and friendly demeanor
- Clean and structured working style as well as quick comprehension.
What we offer
- We naturally align with market-standard salaries — meaning that, depending on the position and qualifications, an above-collective agreement salary may already be possible at entry level.
- For this position, we offer an annual gross salary of at least 38,500 EUR.
- Depending on qualifications and experience, there is accordingly more!
Benefits
Food & drink
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
Sankt Florian Am Inn, Braunau Am Inn, Linz, Tempe, Hilsboro, Yokohama, Fukuoka
EV Group is a highly respected technology and market leader in precision machinery for wafer processing in the semiconductor, microsystems, and nanotechnology industries.
- 250+ Employees
- 1980
- German, English
- Established Company
- Hybrid, Onsite
- Electronics, Automatization · Engineering Industry
Employer reviews
- Working conditions
- 4.1
- Engineering
- 4.3
- Team culture
- 3.8
- Career growth
- 4.0
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