Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 38.500 € Gross/Year
- Location
- St. Florian am Inn
- Working Model
- Onsite
Job Summary
In this role, you assist users with IT equipment inquiries, install and configure hardware, manage and document issues in the ticketing system, and enhance the knowledge database.
Job Technologies
Your role in the team
- As a member of our IT Helpdesk team, you will assist our users with all questions related to our IT equipment, prepare new hardware, or even deal with an offended printer.
- Installation of PCs and smartphones
- Assembly and disassembly of PC workstations
- Warranty and repair processing with suppliers
- Management and inventory of our equipment in a database
- Documentation of incidents in our ticket system
- Expanding our knowledge database
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Our expectations of you
Education
- A completed qualification in the IT field is an advantage.
Qualifications
- General interest in IT as well as proficient handling of Microsoft Windows and Office programs
- Solid knowledge in the PC, printer, and smartphone environment
- Customer-oriented and friendly demeanor
- Clean and structured working style as well as quick comprehension.
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What we offer
- We naturally align with market-standard salaries — meaning that, depending on the position and qualifications, an above-collective agreement salary may already be possible at entry level.
- For this position, we offer an annual gross salary of at least 38,500 EUR.
- Depending on qualifications and experience, there is accordingly more!
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Benefits
Food & Drink
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
This is your employer
EV Group GmbH
Sankt Florian Am Inn, Braunau Am Inn, Linz, Tempe, Hilsboro, Yokohama, Fukuoka
EV Group is a highly respected technology and market leader in precision machinery for wafer processing in the semiconductor, microsystems, and nanotechnology industries.
Description
- Company Size
- 250+ Employees
- Founding year
- 1980
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Electronics, Automatization, Engineering Industry
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Workingconditions
4.1Engineering
4.3Culture
3.8Career Growth
4.0
IT Helpdesk Employee Focus on Hardware
- Salary
- from 38.500 € Gross/Year
- Location
- St. Florian am Inn
- Working Model
- Onsite
- Diversity
- Open for all genders
