Product Owner - Customer Master Data

REWE Group Österreich

Job

In this role, you will lead a team to continuously improve customer master data management and coordinate all relevant technical and business requirements for a stable, high-performing data ecosystem.

Job summary

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Your role in the team

  • As the IT department of the REWE Group Austria, we work together with our more than 700 employees to develop innovative IT products and services for all our corporate divisions in Austria and abroad, setting the tone for modern trade.
  • We are shaping the future of customer data management across Austria and the CEE region.
  • As part of our Marketing & CRM organization, we develop, operate, and continuously improve products that ensure high-quality customer data and enable meaningful, data-driven interactions.
  • In your role as Product Owner - Customer Master Data, you will lead your team both disciplinarily and professionally.
  • You will work closely with business units, IT partners, and other product teams to drive a stable, high-performing customer data landscape.
  • You own the product end-to-end - strategy, vision, roadmap, budget, and operational excellence - and ensure that our customer data ecosystem evolves to meet the needs of tomorrow.
  • You hold full end-to-end responsibility for your product and your team, including strategic direction, operational stability, budget management, and team leadership.
  • You own and continuously refine the product vision, product strategy, and the roadmap for all customer data systems across Austria and CEE.
  • Together with your team and stakeholders, you identify and prioritize business and technical requirements, ensuring high-quality delivery.
  • You understand the technical and functional scope of your systems and drive their development to meet future business needs.
  • You act as the primary contact point for internal departments, key users, IT teams, and external partners on all product-related matters.
  • You ensure a stable and robust product environment, balancing project work, system enhancements, and operational tasks.
  • You foster an open feedback culture and encourage continuous learning and improvement within the team.
  • As part of the wider Product Owner community, you contribute to cross-team collaboration, alignment, and the further development of the Customer Data ecosystem.

Our expectations of you

Education

  • You bring solid IT affinity or a relevant technical/business education paired with experience in product ownership, CRM, master data management, or complex project coordination.

Qualifications

  • You communicate clearly and confidently with diverse stakeholders and build strong working relationships across business and IT.
  • You combine strategic thinking with hands-on problem-solving skills and can translate business needs into technical requirements - and vice versa.
  • You ideally bring knowledge of customer data systems or CRM technologies.
  • You work in a structured manner, are resilient during demanding phases, and maintain a customer-oriented mindset.
  • B2 English proficiency; additional languages are beneficial.

Experience

  • You have leadership experience and enjoy guiding, developing, and empowering teams.
  • You have experience working in an international environment and collaborating with stakeholders across multiple countries.
  • Experience with handling user accounts, master data management and identity provider is beneficial.

What we offer

  • Long-term, interesting, and varied work for a reliable employer in a supportive team.
  • A family-friendly company culture with flexible working hours and remote working options available according to your individual needs.
  • Numerous training and further development opportunities within the Group (5% of working time for self-organized training and education).
  • Staff shopping and travel discounts.
  • Easy public access and on-site parking.
  • An attractive annual gross salary, market-compliant and performance-related, starting at EUR 85,000 with the possibility of higher pay based on your qualifications and professional experience.

Benefits

Topics you will work on

Job locations

About your employer

REWE Group Österreich

Wien, Premstätten, Wiener Neudorf

The IT department of the REWE Group Austria is made up of over 500 talented employees who develop innovative IT products and services that provide the best shopping experience in markets like BILLA, BILLA PLUS, PENNY, BIPA and ADEG. With customers and partners in Austria, Italy and nine other European countries, we are constantly developing new solutions for retail that will revolutionize commerce. In cross-functional product teams, colleagues from fields like IT Consulting, Development/Programming ,IT Operations and Organizational Management work together to digitize trade.

Company size
250+ Employees
Founding year
1953
Company type
Established Company
Work model
Onsite, Hybrid, Full Remote
Industry
Trade · Internet, IT, Telecommunication

Employer reviews

3.8Total(4 reviews)
Engineering
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3.4
Working conditions
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3.8
Career growth
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4.3
Team culture
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3.7
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Product Owner - Customer Master Data

REWE Group Österreich