Job
- Level
- Experienced
- Job Field
- IT, System, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.843 € gross/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will train and support teams on IT processes, coordinate external partners, and drive quality improvements through data analysis to ensure an excellent digital experience.
Job Technologies
Your role in the team
- You are the face of IT: You ensure an excellent digital experience at our locations.
- You advise and support: You assist our teams in utilizing company-wide IT solutions and processes.
- You promote knowledge: Through training sessions, you help ensure that everyone works safely and confidently with our IT.
- You coordinate: Whether external partners or internal remote teams – you keep all the threads together and ensure that the service is up to standard.
- You drive quality: You identify trends based on data, improve our processes, and ensure that our goals (SLAs) are met.
- You actively shape: from IT procurement to asset management and automation – you get involved where processes can be made more efficient.
- You build bridges: You work closely with global IT teams to introduce new standards and implement exciting local projects.
- You keep track: Whether it's budget planning, IT audits, or disaster recovery – you are the reliable support on site.
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Our expectations of you
Qualifications
- You enjoy leading projects and approach challenges with a solution-oriented mindset.
- You have an agile, entrepreneurial mindset and enjoy working collaboratively across silos.
- You are curious, act with integrity, and are passionate about innovative solutions.
- Hardware, software, mobile devices – you feel at home in common IT environments.
- You can communicate confidently in German (B2) and English (C1).
Experience
- You have experience in IT Service Management (e.g., ITIL) and are well-versed in MacOS.
- Bonus: Do you have initial experience with AI-powered workflow automation? Then you are exactly right with us!
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What we offer
- A team you can count on: We are ambitious, passionate, and collaboratively developing products that make a difference worldwide.
- An environment that inspires: We work agile, cross-functional, and foster knowledge sharing.
- Flexibility: Flexible working hours and home office options
- An office to feel good in: rooftop terrace, fully equipped kitchen, and barista coffee right in the heart of Vienna – and perhaps the best team in the world!
- In Austria, we are obliged to specify the minimum salary according to the collective agreement (gross €3,843/month). But don't worry: we offer competitive salary packages that are precisely tailored to your experience and the current market.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Roche Austria GmbH
Wien
As the world's largest biotech company, Roche develops groundbreaking medications that improve therapy standards in oncology, immuno-oncology, infectious diseases, ophthalmology and neurology. Roche is also the world's leading provider of in vitro diagnostics and tissue-based cancer tests as well as a pioneer in diabetes management.
Description
- Language
- German
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Pharmaceutical Sector, Chemical Industry, Biotech
Employer reviews
by devworkplaces.com
Total
(2 Reviews)3.9
Workingconditions
4.7Engineering
3.3Career Growth
3.6Culture
4.2
IT Onsite Enablement Partner
- Salary
- from 3.843 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.648 € net/month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
