Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 44.500 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you handle service requests and incidents in the client and application environments, support employees with IT issues, and manage user accounts, licenses, and conduct maintenance tasks.
Job Technologies
Your role in the team
- Handling service requests and incidents (tickets) in the client and application environment.
- Supporting employees with IT problems (Windows, macOS, Linux, Office, and specialist applications).
- Management of user accounts, authorizations, and groups (identity and access management).
- Performing software and system maintenance.
- Administration and maintenance of hardware (e.g., workstations, peripherals, mobile devices) and evaluation of new hardware and applications in a corporate context.
- License and application management, including allocation, monitoring, and compliance.
- Participation in vulnerability management (e.g., vulnerability assessment, patch management).
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Our expectations of you
Education
- Completed education in the field of IT and experience in IT support or IT operations in a corporate environment.
Qualifications
- In-depth knowledge of Windows clients, good knowledge of macOS and Linux is an advantage.
- Familiar with IT service management processes (e.g., ITIL).
- Understanding of networks, authentication methods, and security concepts.
- Basic knowledge of vulnerability and patch management.
- Structured, independent, and service-oriented way of working.
- Ability to work in a team, resilience, and good communication skills.
- Good written and spoken German and English skills.
Experience
- Experience with ticket and license management systems.
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Benefits
Work-Life-Integration
More net
Food & Drink
Health, Fitness & Fun
Job Locations
Location Vienna
Austria
Topics that you deal with on the job
This is your employer
ANEXIA Internetdienstleistungs GmbH
Klagenfurt Am Wörthersee, Graz, Wien
Anexia was founded by Alexander Windbichler in Klagenfurt, Austria in 2006. The IT service provider offers high-quality and individual solutions in the area of cloud hosting and managed hosting as well as custom software development and app development.
Description
- Company Size
- 50-249 Employees
- Founding year
- 2006
- Company Type
- Digital Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(2 Reviews)4.0
Career Growth
4.0Culture
4.0Engineering
3.2Workingconditions
4.8
Corporate IT Engineer
- Salary
- from 44.500 € Gross/Year
- Location
- Vienna
- Working Model
- Onsite
