Logo Erste Bank

IT Operations & Service Owner

New

Job

  • Level
    Senior
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, Project, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 55.356 € gross/year

Job Summary

In this role, you analyze business requirements with partners, support development teams, and ensure the smooth operation of solutions through continuous maintenance and documentation.

Your role in the team

  • You work closely with business partners and users in analyzing, defining, implementing, and maintaining functional requirements.
  • You ensure a good collaboration with development teams and infrastructure departments.
  • You assist with technical specifications as well as error analysis.
  • You are responsible for the smooth operation of the solution.
  • You keep documentation up to date to meet security and compliance requirements.
  • You communicate with users at an expert level.
  • You combine innovation and stability in your applications.

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Our expectations of you

Education

  • Completed technical education (HTL or equivalent) and at least 5 years of professional experience.

Qualifications

  • Team player with a hands-on mentality.
  • Enjoyment in familiarizing oneself with complex solutions.
  • Self-organization and implementation strength.
  • Proficient handling of numbers, data, and facts.
  • Business fluent in German and English.

Experience

  • Experience in collaborating with external service providers.

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What we offer

  • Open-minded, young team with close collaboration.
  • Steep learning curve driven by ownership and innovation from the pre-project phase through to operations.
  • New Way of Working: With our flexible working hours model, we aim to make your life more straightforward. Combine the best of both worlds: Office and Home Office.
  • Work-Life Balance: paternity leave, sabbatical, home office, sports courses - we support our colleagues in balancing work, family, and leisure.
  • Good food: Healthy eating and good cuisine are important for our quality of life. With seven restaurants and cafeterias, Erste Campus offers something for every taste.
  • Health Center: The First Campus features a fully equipped health center that provides all employees with a high standard of medical services during working hours.
  • Company benefits: Take advantage of special conditions for financial services and insurance, supermarkets, retail chains, and much more.
  • Referral Program: Become a Talent Scout for career opportunities in the IT sector. We reward every successful referral for Erste Digital with EUR 3,000.00.
  • A competitive and performance-based salary, depending on your professional and personal qualifications, is guaranteed - the minimum salary for this position is EUR 55,356 gross per year based on the IT collective agreement for 38.5 hours. However, this is just a formality; we are happy to discuss your specific expectations personally.

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Benefits

Higher Take-Home Pay

Work-Life-Integration

Food & Drink

Health, Fitness & Fun

Topics You Will Work On

Job Locations

  • Location Vienna

    Austria

About Your Employer

Erste Bank

Erste Bank

Wien

The Erste Bank forms together with the savings banks one of the largest banking groups in Austria.

Description

  • Language
    English
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Banking, Finance, Insurance

Employer reviews

by devworkplaces.com

Total

(4 Reviews)
4.0
  • Engineering

    3.5
  • Workingconditions

    4.0
  • Career Growth

    4.1
  • Culture

    4.3
Show all reviews
Logo Erste Bank

IT Operations & Service Owner

Salary
from 55.356 € gross/yearEstimated net salary based on the gross salary in the job ad.from 38.628 € net/year
Location
Vienna
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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