Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 46.276 € Gross/Year
- Location
- St. Pölten
- Working Model
- Onsite
Job Summary
In this role, you will handle 1st and 2nd level support, manage IT requests, administer user permissions, and actively participate in change management and IT projects.
Job Technologies
Your role in the team
- You work together with the team to handle all matters related to the internal IT infrastructure and are the first point of contact in 1st and 2nd level support.
- You manage the IT hotline and assist our employees with questions and issues related to software and hardware.
- You, together with the team, manage user permissions, Exchange, telephony solutions, and other internal IT systems.
- You actively participate in change management and support the implementation of changes in the IT landscape.
- You plan, coordinate, and implement IT projects in consultation with internal and external stakeholders.
- You contribute to the development and stabilization of our IT systems and ensure smooth operation.
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Our expectations of you
Education
- Ideally, you have completed a technical education (apprenticeship, HTL, FH, or university) in the IT field.
Qualifications
- You are passionate about IT, new technologies, and technical contexts.
- You enjoy working with people and find practical solutions for technical challenges.
- You are a communicative personality with a high level of service orientation and enjoyment of customer contact.
- You work independently, reliably, and take responsibility for your area of work.
- You value teamwork and demonstrate interconnected thinking and action.
Experience
- You have very good knowledge of Windows and Microsoft 365; experience in IT support is an advantage.
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What we offer
- Varied activity in a committed and dynamic team.
- Training and development opportunities for your personal career path.
- A team of colleagues who work together and support each other.
- As a family-friendly employer, we offer our employees numerous benefits.
- We see diversity among our employees as a key to innovation and excellence. As an employer, we are proud to offer equal opportunities to everyone, regardless of age, skin color, religion, gender, sexual orientation, or background.
- The minimum salary for this full-time position (38.5 hours) is EUR 46,276.58 gross per year according to the applicable collective agreement, assuming full fulfillment of the job profile. But that's just a formality – we are happy to discuss your actual salary in person!
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Job Locations
This is your employer
Sparkasse NÖ Mitte West AG
The Sparkasse Niederösterreich Mitte West AG is the largest savings bank in Niederösterreich, with its headquarters in St. Pölten. For 167 years, it has been committed to being "there" where it is needed: both locally and online.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Banking, Finance, Insurance
