Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 45.000 to 50.000€ Gross/Year
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you handle 1st and 2nd level support inquiries, analyze issues in Windows and network environments, and assist in cloud and hosting solutions, system tests, and technical documentation.
Job Technologies
Your role in the team
- Processing of technical inquiries in 1st and 2nd level support
- Analysis and troubleshooting of issues in Windows, network, and infrastructure environments
- Remote support for customers and users
- Support in managing hosting, cloud, and managed service solutions
- Participation in installations, migrations, and rollout projects
- Creation and maintenance of technical documentation
- Conducting system tests and quality assurance measures
- Collaboration with infrastructure, network, and cloud specialists
- Ongoing optimization of existing systems and processes
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Our expectations of you
Education
- Completed IT education (apprenticeship, technical school, HTL or equivalent)
Qualifications
- Good knowledge of Windows systems and networks
- Interest in cloud, hosting, and infrastructure topics
- Enjoyment in customer contact and solving technical issues
- Independent and structured way of working
- Very good knowledge of German
Experience
- Professional experience in IT support or technical service sector
- Experience with Active Directory, Microsoft environments, or virtualization is an advantage.
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What we offer
- Technically challenging tasks with a broad spectrum of technologies
- Participation in modern infrastructure and cloud projects
- Individual training and development opportunities
- Collegial team with short decision-making processes
- Long-term perspective in a growing company
- Flexible working hours arrangement
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Otti & Partner
Otti & Partner is an established recruiting agency specializing in the placement of skilled professionals and executives. By proactively identifying candidates, the company reduces the search duration for its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Engineer 1st-2nd Level Support & Cloud Infrastructure
- Salary
- 45.000 to 50.000€ Gross/YearNet salary converted from the gross salary in the job ad.32.612 to 35.627 € net/Year
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
