Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.473 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
Job Technologies
Your role in the team
- You are the direct point of contact for our users in 1st and 2nd level support – in person, by phone, or remotely.
- There, you identify, analyze, and resolve hardware and software issues – quickly, systematically, and sustainably.
- The focus of your work is on maintenance and service operations – both on-site and remotely.
- You work closely with the 3rd Level Support and ensure a smooth flow of information.
- Through your proximity to our users, you contribute daily to the high satisfaction and availability of our IT services.
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Our expectations of you
Education
- You have completed an IT apprenticeship, technical college, or a comparable qualification.
Qualifications
- Active Directory, Windows Desktop, Office & MS Exchange are part of your daily routine.
- You excel with solution orientation, a service mindset, and technical understanding – equally among colleagues and clients.
- Strong communication skills, meticulous work approach, and a high degree of self-responsibility characterize you.
- You have very good German skills as well as good English skills.
Experience
- Several years of experience in a similar position is a plus – but not a must.
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Benefits
Work-Life-Integration
Food & Drink
More net
Health, Fitness & Fun
Job Locations
Location Wels
Bauernstraße 9
4600 Wels
Austria
Topics that you deal with on the job
This is your employer
Mann & Mouse IT-Services GmbH
Wels, Linz
We are a successful and rapidly-growing company in the IT outsourcing industry, serving prominent clients from industries and businesses all over.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Service Desk Support Engineer
- Salary
- from 2.473 € Gross/Month
- Location
- Wels
- Working Model
- Hybrid, Onsite
