Job
In this role, you will support customers onsite and remotely, automate workflows, resolve support inquiries, and configure VoIP and firewall systems.
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Job technologies
Your role in the team
- Direct customer support (remote maintenance and on-site)
- Automation of server- and client-side workflows
- Adapting software packages for automatic installation
- First- & Second-level support activities (analyzing and resolving issues)
- Participation in the integration and optimization of our Management Suite
- Install and manage VoIP
- Configure and manage firewalls
Our expectations of you
Qualifications
- Good knowledge of Windows Client / Server architecture (Security, Registry, Active Directory, Group Policies, Exchange...)
- Good knowledge of PowerShell, VBS, CMD
- SQL, API, JavaScript
- Very good spoken and written German skills, as well as very good English skills.
- Analytical thinking, independent and self-responsible action
- Reliable
- Customer-friendly
- Solution-oriented working style
- Teamfähigkeit
- Creativity
- Stress resistance
- Class B driver's license
- For male applicants: completed presence or civil service would be fantastic.
Experience
- Experience with current Microsoft operating systems (servers, clients) and mobile devices (MDM)
- Experience with software deployment systems, as well as with MacOS.
Benefits
Work-Life-Integration
Topics you will work on
Job locations
About your employer
IGIT is a rapidly growing company in the information technology field with a young, dynamic and well-educated team.
- Established Company
- Onsite
- Internet, IT, Telecommunication
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