Job
- Level
- Experienced
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will support customers onsite and remotely, automate workflows, resolve support inquiries, and configure VoIP and firewall systems.
Job Technologies
Your role in the team
- Direct customer support (remote maintenance and on-site)
- Automation of server- and client-side workflows
- Adapting software packages for automatic installation
- First- & Second-level support activities (analyzing and resolving issues)
- Participation in the integration and optimization of our Management Suite
- Install and manage VoIP
- Configure and manage firewalls
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Our expectations of you
Qualifications
- Good knowledge of Windows Client / Server architecture (Security, Registry, Active Directory, Group Policies, Exchange...)
- Good knowledge of PowerShell, VBS, CMD
- SQL, API, JavaScript
- Very good spoken and written German skills, as well as very good English skills.
- Analytical thinking, independent and self-responsible action
- Reliable
- Customer-friendly
- Solution-oriented working style
- Teamfähigkeit
- Creativity
- Stress resistance
- Class B driver's license
- For male applicants: completed presence or civil service would be fantastic.
Experience
- Experience with current Microsoft operating systems (servers, clients) and mobile devices (MDM)
- Experience with software deployment systems, as well as with MacOS.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
IGIT Information Technologies
Wien
IGIT is a rapidly growing company in the information technology field with a young, dynamic and well-educated team.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
Network administrator
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
