Job
- Level
- Experienced
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will design and manage the secure and stable operation of OT/IT services for traffic monitoring systems, focusing on requirements, service quality, lifecycle management, and comprehensive project management.
Job Technologies
Your role in the team
- You are responsible for the stable, secure, and cost-effective operation of complex OT/IT services in the field of traffic monitoring.
- As an interface between business units, demand management, architecture, operations, and suppliers, you ensure end-to-end service quality — from requirements gathering through design and implementation to lifecycle and change management.
- They collaboratively develop robust requirements and business cases with demand management and ensure the timely implementation after approval by the Change Advisory Board.
- They define, negotiate, and monitor SLAs based on service catalogs as well as OLAs and UCs, ensuring compliance with KPIs, policies, and legal frameworks.
- You develop a service design that enables economical, secure, networked, and sustainable solutions, involving partners and existing platforms, and are responsible for the budget.
- They coordinate the procurement of external services through tenders in accordance with BVergG, UCs or procure internal services via OLAs and manage the suppliers professionally.
- You are responsible for lifecycle management across the entire service lifecycle and proactively plan releases, patches, and obsolescence.
- They manage the project team and plan risks, tests, and rollbacks according to ITIL to ensure smooth project execution.
- They ensure stability and availability in operations, manage problems and escalations in a structured manner, and drive continuous improvements forward.
- They manage sensitive stakeholders transparently, communicate expectations clearly, and prioritize decisions in an understandable manner.
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Our expectations of you
Education
- You have a technical education (HTL, FH, university) in computer science, communications engineering, or control/automation engineering.
Qualifications
- You are familiar with ITIL processes in Service Design, Change Management, as well as ITSM tools.
- You are accustomed to operating in highly sensitive stakeholder environments and convince with clear communication and an analytical, solution-oriented working style.
- They are characterized by a structured and prudent way of working that is transparent and comprehensible for partners and colleagues alike.
- You have a basic understanding of OT/IT security and networking, and you communicate fluently in German and English.
Experience
- You have at least three years of experience in traffic or control technology and ideally practical experience with SCADA systems such as XAMControl.
- You have proven project management experience in an infrastructure environment and ideally hold a relevant certification (PMI/IPMA/PRINCE2/Scrum).
- You have experience in SCADA/OT integration or custom software, for example with OPC-UA, PLC, and industrial protocols.
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What we offer
- Creative freedom within a team of passionate IT/OT experts.
- An attractive and appreciative working environment as well as extensive training and development opportunities.
- Up to 50% home office, a climate ticket, flexible working hours, meal vouchers, and electric pool cars for free use on weekends are just some of our benefits.
- An annual gross salary starting from EUR 70,000, depending on experience.
- Lived diversity and genuine equal opportunities.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Food & Drink
More net
Topics that you deal with on the job
Job Locations
This is your employer
ASFINAG
Klagenfurt, Wien
ASFINAG was founded in 1982 and is a company of the federal government. Our responsibilities include planning, financing, building, maintaining, operating and charging for 2200 kilometers of Autobahnen and Schnellstraßen.
Description
- Founding year
- 1982
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Construction, Real Estate, Building Services
OT/IT Service Manager for traffic monitoring systems
- Salary
- from 70.000 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
