Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 42.000 € gross/year
Job Summary
In this role, you provide 1st and 2nd level IT support for users, manage IT systems, configure mobile devices, and work on digitization projects while maintaining IT infrastructure and conducting user training.
Job Technologies
Your role in the team
- 1st- and 2nd-level IT support: Assisting users with inquiries and issues related to IT systems as well as our brand applications.
- Management of the internal ticket system, support at the IT Help Desk.
- Configuration, support, and management of our mobile device infrastructure (VoIP telephony & Mobile Device Management including SIM card administration).
- Administration (1st and 2nd level) of our HCL Notes environment.
- Tenant and license management of the Microsoft 365 / Entra environment.
- Management of the printer infrastructure (FollowMe, label printers, etc.).
- Collaboration with external IT service providers to ensure smooth IT operations and resolve disruptions.
- Participation in new IT and digitalization projects - Implementation & administration of the cloud telephone system.
- Preparation and execution of user training sessions, including the creation of manuals and documentation in the internally maintained Wikipedia.
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Our expectations of you
Education
- Completed IT education: apprenticeship in IT technology / computer science, HTL or technical school with a focus on IT.
Qualifications
- In-depth knowledge of Windows Server operating systems 2019 and higher (Windows 11).
- Hands-on mentality, team player, high customer and service orientation, communicative personality & agile mindset.
- Willingness to travel to the locations of the entire Denzel Group within Austria.
- Good German and English language skills, both written and spoken.
Experience
- Several years of professional experience in a comparable position.
- Knowledge and experience in networking, including VLAN and cloud technologies, are an advantage.
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What we offer
- Broad development opportunities due to a realignment of the IT strategy.
- Short decision-making paths with a high degree of autonomy.
- Opportunity to work on interesting IT projects and operate in a team-oriented environment.
- Modern office environment with parking facilities.
- Comprehensive onboarding process conducted by experts.
- Attractive benefits (e.g., for car purchases or banking services).
- Secure job in a strong, innovative corporate group.
- Attractive flexible working hours with home office.
- For this position, we offer an annual gross salary starting at €42,000, plus a variable bonus of up to one gross monthly salary, as well as the benefits mentioned.
- The actual gross annual salary will be agreed upon with you, taking into account your professional qualifications, as we value your experience and knowledge.
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Benefits
Work-Life-Integration
Food & Drink
Higher Take-Home Pay
Job Locations
About Your Employer
DENZEL Gruppe
Seiersberg-Pirka, Wien
In today's interconnected world, a strong and attractive transportation offering is more important than ever. No Austrian company does this better than DENZEL Gruppe: as an importer of leading global brands, provider of major car brands with its own branches in the biggest cities, and creator of comprehensive and innovative service concepts like DENZELCARE.
Description
- Founding Year
- 1934
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Vehicle Manufacturing, Supplier, Trade
Employer reviews
by devworkplaces.com
Total
(1 Review)3.0
Engineering
2.5Career Growth
3.0Culture
3.2Workingconditions
3.4
IT Support Allrounder
- Salary
- from 42.000 € gross/yearEstimated net salary based on the gross salary in the job ad.from 30.803 € net/year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
