Job
- Level
- Junior
- Location
- Gemeinde Mäder
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
You assist store employees with technical inquiries regarding POS systems, analyze issues, process support tickets, maintain system documentation, and contribute to IT projects in a dynamic work environment.
Your role in the team
- First-level support for our branches and their point-of-sale systems - one of the core focus areas of this position.
- Support for our branch employees with technical questions as well as analysis and troubleshooting of issues in the area of cash register and branch systems.
- 1st-Level user support for our employees within the Huber Group.
- Independent ticket processing within our internal ticket system.
- Identification and resolution of technical issues related to hardware and software.
- Setup, management, and support of workstations.
- Creation and maintenance of system documentation as well as multilingual guides (DE/EN) for our users.
- Inventory management and asset management.
- Participation in IT projects and support in the implementation of new systems.
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Our expectations of you
Education
- Completed vocational training (e.g., apprenticeship, HTL, FH) in the IT sector or a comparable qualification.
Qualifications
- Team-oriented and communicative personality with a structured and independent work style.
- Strong service and customer orientation as well as high commitment and flexibility.
- Enjoyment in direct contact with users and in the solution-oriented handling of support requests.
- Very good German and good English skills.
Experience
- Professional experience in user support, ideally in the environment of branch or point-of-sale systems, is advantageous.
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What we offer
- We offer a diverse range of tasks in a pleasant working environment with flat hierarchies and short decision-making processes, as well as a family-oriented work atmosphere.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Higher Take-Home Pay
Food & Drink
Job Locations
About Your Employer
Huber Holding AG
Feldkirch
We are a long-standing and well-respected Austrian company, and one of the leading manufacturers of fabric and laundry in Europe. We have a strong international presence and are committed to providing the best possible products and services to our customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.3
Workingconditions
3.4Culture
3.7Career Growth
3.2Engineering
3.0
IT First Level Support
- Location
- Gemeinde Mäder
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
