Job
- Level
- Junior
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Network, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.165 € gross/month
Job Summary
In this role, you will analyze and resolve IT issues in first and second-level support, assist in managing and replacing IT devices, and coordinate with external service providers to ensure smooth operations.
Job Technologies
Your role in the team
- First- and second-level support for branches, production, and administration.
- Analysis and resolution of IT disruptions in ongoing operations.
- Support in the area of network, server, and workstation IT.
- Management and exchange of PCs, cash register systems, printers, and mobile devices.
- Resolving technical issues directly at the branches.
- Coordination and follow-up with external IT service providers and support tickets.
- Participation in the further development of the IT landscape and internal standards.
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Our expectations of you
Education
- Completed or ongoing training in the IT field or comparable practical experience.
Qualifications
- Basic knowledge of Windows, network, and ideally Linux environments.
- Structured, autonomous, and solution-oriented way of working.
- Strong communication skills and enjoyment in collaborating with different departments.
- Class B driver's license.
Experience
- Alternatively: tech-savvy career changer with solid IT and system experience.
- Experience with business applications, ERP/inventory management, or point-of-sale systems is advantageous.
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What we offer
- 15 minutes of your daily break are on us.
- Employee discounts of up to 40%.
- An exciting work environment in a successful and steadily growing company.
- A small team with plenty of room for your personal and professional development.
- Opportunities for further training and development.
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Topics You Will Work On
Job Locations
About Your Employer
FELBER Franz & Co GesmbH
Franz Felber & Co. GmbH is a well-known bakery company based in Vienna that produces a wide range of baked goods and distributes them through a network of branches. With about 45 locations in Vienna and the surrounding area, the company also offers a delivery service. Since its founding in 1957, it has become an integral part of Vienna's bakery culture.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Food Products