Job
- Level
- Experienced
- Location
- Vienna
- Working Model
- Onsite
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.000 € gross/month
Job Summary
In this role, you provide technical support for troubleshooting automation and control systems while coordinating service requests in the DACH region to ensure high service quality.
Your role in the team
- Technical support for fault analysis and troubleshooting of automation and control systems
- Coordination and prioritization of support and service requests in the DACH region
- Collaboration with Engineering, Project Management, Commissioning, and Field Service
- Further development of support processes, tools, and standards
- Ensuring high service quality and customer satisfaction
- Support in Quality Assurance
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Our expectations of you
Education
- Completed technical education in the field of electrical engineering or communications engineering (HTL, FH, university)
Qualifications
- Technical interest in interfaces such as electrical engineering, digitalization, and IT
- Enthusiasm for automation, control, and supervisory systems in an international technology environment
- Excellent German language skills required
- Team spirit as well as independent working style
Experience
- Several years of professional experience in technical support preferred
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What we offer
- Individual professional training and development courses
- Flat hierarchies, short decision-making paths, and communication at eye level
- A very good working atmosphere within a successful corporate group
- Flexible working hours, employee parking spaces, and good public transport connections
- Regular employee events
- The opportunity to actively shape and develop one's own career within the company
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
More about the Recruiting Agency
HR Group Personaldienstleistung GmbH
HR Group Personnel Services GmbH specializes in human resources management and personnel placement, particularly in the technical and commercial sectors. They provide solutions for project assignment and recruitment, managing projects across Austria with a large pool of applicants.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Support Engineer for Automation and Control Systems
- Salary
- from 3.000 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.174 € net/month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
