Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Temporary employment
- Salary
- from 42.882 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
Job Summary
In this role, you will handle ITIL-compliant incident and change tickets on-site and provide 1st and 2nd level support while troubleshooting issues and maintaining documentation.
Job Technologies
Your role in the team
- ITIL-compliant acceptance and processing of Incident and Change tickets in 1st & 2nd Level support at our client's site in Graz (in person, via phone, and through tickets).
- Flexible daily schedule, ranging from operating a Service Point to troubleshooting issues on Windows Clients.
- Timely implementation of desired IT-related changes.
- Documentation of operational changes.
- Detection and analysis of recurring issues.
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Our expectations of you
Qualifications
- Microsoft products
- Windows 10
- Windows Server
- Office
- Active Directory
- SharePoint
- Exchange
- SCCM
- SQL
- VMware Products
- vSphere
- Workspace ONE
- Horizon
- Backup & Recovery Software
- Support with typical desktop application topics
- e.g., Google Chrome, Adobe Acrobat, 7zip, antivirus software, etc.
- Basic knowledge of network technology.
Experience
- Several years of experience in a comparable position.
- Good knowledge or experience in handling the following technologies (the more, the better):
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
Eviden
Wien, Klagenfurt, Graz, Innsbruck, Neutal, Ternitz, Salzburg, München, Wien, Wien, Leonding, Leonding, Linz, Linz, Tübingen, Ingolstadt, Stuttgart, Pforzheim, Karlsruhe, Saarbrücken, Mannheim, Fürth, Frankfurt Am Main, Wiesbaden, Köln, Düsseldorf, Kassel, Leipzig, Essen, Paderborn, Holzminden, Hannover – Laatzen, Berlin, Berlin, Meppen, Bremen, Hamburg
Atos is a leader in Infrastructure & Data Management, Business & Platform Solutions, Big Data & Security, Unified Communication & Collaboration Transactional & Payment Services and Cloud Computing.
Description
- Company Size
- 250+ Employees
- Founding year
- 2011
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Public Service, Unions, Industry, Production, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)Career Growth
3.8Engineering
3.7Workingconditions
4.0Culture
4.5
Onsite 1st & 2nd level support
- Salary
- from 42.882 € Gross/Year
- Location
- Graz
- Working Model
- Onsite
- Diversity
- Open for all genders
