Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Linz
- Working Model
- Onsite
Job Summary
In this role, you will develop digital sales solutions with Salesforce, analyze B2B processes, and document requirements. You will also conduct training sessions and optimize workflow processes.
Job Technologies
Your role in the team
- Develop and enhance digital Sales Operations solutions, focusing on Salesforce CRM Sales Cloud, Service Cloud, and related tools.
- Analyze and understand B2B sales and customer service processes.
- Gather, document, and translate business requirements into technical solutions in close collaboration with users, IT, and external partners.
- Lead training sessions, onboarding, and go-live activities to ensure successful adoption across markets.
- Drive Sales Excellence initiatives and continuously improve digital processes and workflows.
- Collaborate cross-functionally with Sales, Customer Service, IT, Product, Brand, and regional teams.
- Support Jira and Confluence administration, including workflows, boards, and configurations.
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Our expectations of you
Education
- Degree in Computer Science, Business, Digital Marketing, Project Management, E-Commerce, or similar (Master's degree is a plus).
Qualifications
- Strong knowledge of CRM systems (ideally Salesforce) and digital tools.
- Familiar with agile methods (e.g., Scrum, Kanban) and tools like Jira or Confluence.
- Analytical, structured, and hands-on mindset with strong communication skills.
- Fluent in German and English; willingness to travel (approx. 10%).
Experience
- Understanding of B2B sales and service processes, with experience in process improvement.
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Benefits
Work-Life-Integration
More net
Topics that you deal with on the job
Job Locations
This is your employer
Silhouette International Schmied AG
Linz
At Silhouette International Schmied AG, we design, produce and distribute eyeglasses and sunglasses made of metal and plastic. In addition to our own brands like Silhouette and neubau eyewear, we also manufacture glasses for the licensed brand adidas Sport eyewear.
Description
- Founding year
- 1964
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consumer Goods, Branded Goods, Industry, Production
Specialist Digital Sales & Service Solutions
- Location
- Linz
- Working Model
- Onsite
- Diversity
- Open for all genders
