Job
In this role, you will be the point of contact for technical customer inquiries regarding EVG systems, handling requests independently and providing troubleshooting support via phone, email, and remote connection.
This listing has been machine translated. Show original
Your role in the team
- As part of our Technical Support Team, you are the competent, reliable contact person (m/f/x) for our customers regarding technical support for EVG systems.
- Primary contact for technical customer inquiries.
- Independent prioritization and handling of incoming inquiries.
- Technical support for troubleshooting via phone, email, remote connection for our on-site service technicians as well as our customers.
- Technical clarification of spare parts and upgrade requests (in-house).
- Responsibility for the support request from initiation to completion in close cross-departmental collaboration.
Our expectations of you
Education
- A completed technical apprenticeship LAP/FS/HTL (Electronics, Electrical Engineering, Mechatronics, etc.) or similar solid electronics knowledge.
Qualifications
- Systematic approach to problem solving.
- Customer orientation in thinking and acting.
- Responsibility and resilience.
- English skills and communication skills.
- Teamwork skills and cross-functional thinking.
What we offer
- We naturally align with market-standard salaries – meaning that, depending on the position and qualifications, an overpayment compared to the collective agreement is already possible at entry level.
- For this position, we offer an annual gross salary of at least EUR 45,500.
- Depending on qualification and experience, there is accordingly more!
Benefits
Food & drink
Health, fitness & fun
Higher take-home pay
Job locations
About your employer
Sankt Florian Am Inn, Braunau Am Inn, Linz, Tempe, Hilsboro, Yokohama, Fukuoka
EV Group is a highly respected technology and market leader in precision machinery for wafer processing in the semiconductor, microsystems, and nanotechnology industries.
- 250+ Employees
- 1980
- German, English
- Established Company
- Hybrid, Onsite
- Electronics, Automatization · Engineering Industry
Employer reviews
- Working conditions
- 4.1
- Engineering
- 4.3
- Team culture
- 3.8
- Career growth
- 4.0
More jobs
These jobs might also interest you
We are one of the leading European manufacturers of innovative biomass heating systems (firewood, wood chips, pellets). Due to the strong demand for our products and the excellent future prospects for "renewable energy," we are expanding our team. ...
Do you enjoy diving deep into code and want to build a product that truly makes an impact? With us, you work hands-on on an AI platform that combines SaaS and on-premises, exclusively relies on open source, and successfully implements AI on-prem and...
End-to-End Development:You accompany exciting software projects from the initial requirements analysis through implementation (e.g., with Spring Boot) to successful deployment. Microservices & Architecture:You design and develop robust, highly scalable...
