Job
- Level
- Junior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.104 € gross/month
- Location
- Amstetten
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you manage complex server landscapes, resolve issues in 2nd level support, and implement new technical solutions for customer environments while collaborating closely with the consulting team.
Job Technologies
Your role in the team
- In this position, you will manage highly redundant server landscapes including core services (AD, DNS, PKI, etc.) for our Managed Service clients.
- You are responsible for the intake, processing, and resolution of issues (2nd Level Support).
- You implement new requirements and improvements that can be carried out remotely in the customer environments.
- You will work closely with our consulting team (as 3rd level support), who will assist you in your activities.
- Maintenance, updates, and customization of client systems.
- Analysis and troubleshooting of 2nd level support tickets.
- Varied mix of remote implementation of new services and up to 2 days per week of support/assistance on-site with the customer.
- Monitoring and documentation of customer environments.
- The products used include, among others: Hyper-V, VMWare, Microsoft Windows Services, HPE Nimble, NetApp, Veeam.
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Our expectations of you
Education
- You have completed an IT apprenticeship (apprenticeship, university of applied sciences, or IT-HTL).
Qualifications
- You have expertise in the Microsoft environment (Active Directory, Microsoft 365, Azure, Windows Server) or with Linux systems (Ubuntu, Docker, Kubernetes, etc.).
- You enjoy working in a team and possess strong communication skills.
- You enjoy working independently and always with a solution-oriented approach.
- You enjoy troubleshooting.
- General requirements: German/English spoken and written, completed basic military or civil service, impeccable references.
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What we offer
- Starting monthly gross salary of EUR 3,104 plus variable compensation component and attractive bonus system.
- Overpayment based on relevant experience & qualifications.
- Full-time employment (38.5 hours/week with time off in lieu), start date negotiable, available immediately.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Antares-NetlogiX Netzwerkberatung GmbH
Amstetten
Antares NetlogiX has been a reliable IT service provider. Starting out with a focus on network and system management, they have expanded their services to include high-security solutions. They offer comprehensive project support, from helping clients write RFPs to providing complex network and security consulting. This experience also led them to introduce IT management methods that are now offered to customers.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication