Job
In this job, you ensure the stable operation of MVNO systems, continuously analyze KPIs and SLAs, handle incident management, and coordinate all technical interfaces with partners in the billing area.
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Job technologies
Your role in the team
- You ensure the stable operation of all MVNO systems and technical interfaces, continuously analyze KPIs, regulatory requirements, and SLAs, and coordinate closely with network operators and platform providers, including the development and enhancement of reporting.
- You manage incident management and derive continuous system improvements in collaboration with internal and external partners.
- You are responsible for the correct invoicing process with network operators, platform providers, and other suppliers, and you clarify all interface issues in the billing area.
- You act as a technical interface to network operators and platform providers, for example in SIM/eSIM management, orders, NÜV information, number porting, and system settings such as templates.
- You coordinate all web and app-related topics of the MVNO in close collaboration with internal and external stakeholders.
Our expectations of you
Education
- Completed degree (Computer Science, Communications Engineering, Business Informatics) or equivalent practical experience in telco operations.
Qualifications
- Very good knowledge of MS Excel (e.g., macros, pivot tables) and Power BI as well as ERP systems.
- Very good technical understanding and strong process and workflow thinking.
Experience
- Several years of experience in the technical operation of MVNOs as well as in establishing a regular operations report.
- Extensive experience in billing/charging processes in the telecom environment.
What we offer
- Salary depending on experience and qualifications, but at least 57,800 euros (gross annual salary, all-in).
Benefits
Topics you will work on
Job locations
About your employer
Wien
We are a modern logistics company with highly-advanced infrastructure and numerous digital offerings and services. We transport letters, advertising mailings, and packages; we provide both analogue and digital advertising, e-commerce, business process solutions, and also banking and telecommunications services at our post office locations.
- 250+ Employees
- 1999
- German
- Established Company
- Onsite, Hybrid
- Logistics, Transportation
Employer reviews
- Engineering
- 3.2
- Working conditions
- 4.3
- Career growth
- 4.0
- Team culture
- 3.9
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