IT Service Desk employees

Saubermacher Dienstleistungs AG

Job

In this role, you support users in first and second-level support, manage systems like Windows clients and mobile devices, analyze issues, and sustainably optimize IT services.

Job summary

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Job technologies

Your role in the team

  • You support our users in first- and second-level support with technical issues and disruptions via phone, written communication, or on-site.
  • You are responsible for Windows clients, mobile devices, printers, phones, and other peripherals at our locations.
  • You are responsible for managing users, permissions, and central IT services.
  • You analyze error patterns, independently troubleshoot issues, and ensure a sustainable solution through consistent follow-up.
  • You actively contribute to the optimization of IT services, IT infrastructure projects, as well as the maintenance of documentation and training materials.

Our expectations of you

Education

  • Completed technical training with an IT focus (e.g., HTL, IT apprenticeship, or comparable qualification).

Qualifications

  • Excellent knowledge of Windows Server/Desktop, Microsoft Exchange, Microsoft 365, and mobile operating systems.
  • Fluent German and good English skills.
  • Basic knowledge of programming and scripting languages such as PowerShell, JavaScript, etc. is desirable.

Experience

  • Experience with centralized management solutions such as Citrix XenMobile or Samsung Knox is advantageous.

What we offer

  • The annual gross salary at Saubermacher IT Service GmbH starts at EUR 36,400 (based on full-time employment/38.5 hours according to the IT collective agreement). With relevant experience or additional qualifications, an overpayment is possible.

Benefits

Higher take-home pay

Health, fitness & fun

Job locations

Map of the job locations
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  • Location Graz
    Steiermark, Austria

About your employer

The Saubermacher Service Ltd. was founded in 1979 and is Austria's leading private waste disposal and recycling company. Currently, 3,050 employees are employed in eight different countries and over 42,000 customers as well as 1,600 municipalities are serviced.

Company type
Established Company
Work model
Onsite, Hybrid
Industry
Power Sector, Economy
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IT Service Desk employees

Saubermacher Dienstleistungs AG