Job
In this position, you will become an expert in the Windchill application from PTC, supporting customers in solving inquiries through analysis and providing assistance both via phone and virtually.
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Job technologies
Your role in the team
- You develop into an expert in the Windchill application from PTC and support our customers in support via phone and virtually.
- You record, analyze, and resolve customer inquiries as part of support.
- Through your new colleagues, you will receive comprehensive and sustainable training in our products.
- You can read and understand simple code and have basic knowledge in the field of IT.
- Exciting on-site or remote assignments with our clients are also part of your responsibilities.
Our expectations of you
Education
- You have completed a technical education and possess knowledge in IT technology.
Qualifications
- Structured and independent way of working as well as enjoyment of the activity you love.
- Interest in new systems, analytical skills in problem-solving, and resilience are second nature to you.
- You can read and understand simple code (advantageous).
- Very good German and English skills.
- Communicative character (learning curve possible).
- Analytical skills and asking the "right" questions when dealing with problems.
Benefits
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
MAIT gehört zu den führenden mittelständischen IT-Beratungs- und Systemintegrations-Unternehmen und setzt ein breites Spektrum an Projekten mit modernsten Mitteln um.
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
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