Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Linz
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will become an expert in the Windchill application from PTC, supporting customers in solving inquiries through analysis and providing assistance both via phone and virtually.
Job Technologies
Your role in the team
- You develop into an expert in the Windchill application from PTC and support our customers in support via phone and virtually.
- You record, analyze, and resolve customer inquiries as part of support.
- Through your new colleagues, you will receive comprehensive and sustainable training in our products.
- You can read and understand simple code and have basic knowledge in the field of IT.
- Exciting on-site or remote assignments with our clients are also part of your responsibilities.
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Our expectations of you
Education
- You have completed a technical education and possess knowledge in IT technology.
Qualifications
- Structured and independent way of working as well as enjoyment of the activity you love.
- Interest in new systems, analytical skills in problem-solving, and resilience are second nature to you.
- You can read and understand simple code (advantageous).
- Very good German and English skills.
- Communicative character (learning curve possible).
- Analytical skills and asking the "right" questions when dealing with problems.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Job Locations
Location Linz
Oberösterreich
Austria
This is your employer
MAIT Austria GmbH
MAIT gehört zu den führenden mittelständischen IT-Beratungs- und Systemintegrations-Unternehmen und setzt ein breites Spektrum an Projekten mit modernsten Mitteln um.
Description
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Support staff in the PLM area
- Location
- Linz
- Working Model
- Hybrid, Onsite
