Job
- Level
- Junior
- Job Field
- IT, Project, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 48.100 to 52.429€ Gross/Year
- Location
- Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will assist clients in optimizing their IT service organizations, analyze IT service structures, and develop processes based on best practices such as ITIL.
Job Technologies
Your role in the team
- As an IT Service Management Analyst, you support our clients in the development of their IT service organizations — from conception to implementation.
- You work closely with experienced colleagues and contribute new ideas to exciting transformation projects.
- You analyze existing IT service structures, assist in developing modern target images, and support transformation projects according to best practices such as ITIL.
- You work on the design and optimization of processes such as Incident, Problem, or Change Management and gain experience in End-to-End Service Design.
- You assist in the selection, implementation, and further development of ITSM tools (e.g., ServiceNow) and gain practical project experience.
- You work closely with experienced consultants, technical teams, and clients, taking on initial responsibilities in projects.
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Our expectations of you
Education
- Successfully completed studies in (Business) Informatics or a comparable field.
Qualifications
- Basic understanding of ITSM frameworks such as ITIL is an advantage.
- Interest in technologies and digital transformation processes.
- Very good German and English skills.
Experience
- Initial practical experience in the IT environment or IT Service Management (e.g., through internships).
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What we offer
- Exciting entry-level projects in IT Service Management at leading companies in Austria.
- Flexible working hours models as well as home office options.
- Extensive training and development programs for your career entry.
- Clear career paths with development prospects in an international environment.
- A supportive team that guides and promotes you during your onboarding.
- The annual gross salary for this position ranges from €48,100 to €52,429, depending on qualifications and experience.
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Benefits
Health, Fitness & Fun
More net
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Accenture GmbH
Wien, Linz
Accenture is one of the world's leading professional services firms, renowned for its consulting and outsourcing services with a focus on Strategy, Digital, Technology and Operations.
Description
- Founding year
- 1993
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Consulting, Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.8
Career Growth
3.8Engineering
3.0Workingconditions
4.3Culture
3.9
Junior IT Service Management Analyst
- Salary
- 48.100 to 52.429€ Gross/YearNet salary converted from the gross salary in the job ad.34.481 to 37.069 € net/Year
- Location
- Innsbruck, Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
