Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 2.534 € Gross/Month
- Location
- Vienna
- Working Model
- Onsite
Job Summary
In this role, you will be the central point of contact for all IT issues, performing hardware and software installations, managing Microsoft 365 applications, and training employees in their use.
Job Technologies
Your role in the team
- Support for employees in all IT-related issues as the first point of contact.
- Installation, configuration, and maintenance of hardware (PCs, notebooks, printers, webcams, etc.), as well as ensuring functionality.
- Installation and configuration of the operating system (Windows 11) and Windows apps.
- User and System Administration (Microsoft 365, Exchange Online, Windows Server 2025 Services (Azure), Active Directory / Entra ID).
- Training employees in the used apps.
- Active contribution to the further development of the Microsoft 365 application landscape.
- Direct support to the Head of IT: Coordination of external IT providers, procurement and management of IT equipment (hardware and software), as well as implementation of optimal IT-related process workflows.
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Our expectations of you
Education
- Completed IT education (apprenticeship, HTL, university of applied sciences, similar).
Qualifications
- Knowledge of ITIL, preferably v4.
- Technical all-rounder and troubleshooting talent.
- Knowledge of Windows 11 and Microsoft 365 Apps (Office 365, Teams).
- Proactive, independent, reliable, and structured way of working.
- Systemic, analytical, and solution-oriented thinking.
- Friendly and service-oriented demeanor, enjoyment in working with people.
- Very good German and good English skills.
- Knowledge of BMD/NTCS, ManageEngine, ServiceDesk Plus, and/or PowerShell is advantageous.
Experience
- Professional experience in a comparable role (IT Service Desk).
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What we offer
- Central role with high visibility within the company and appreciative collaboration - we rely on team spirit, responsibility, and open exchange of ideas.
- Our culture promotes self-confidence and holistic growth.
- An innovative work environment in the heart of Vienna: mne community and conference rooms, creative think tanks, as well as ergonomic workstations with height-adjustable desks and adaptive lighting.
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Benefits
More net
Job Locations
This is your employer
Rsm Austria Steuerberatung Gmbh
Wir sind weltweit das sechstgrößte Netzwerk für Wirtschaftsprüfung, Steuerberatung und Consulting. Mit Büros in über 120 Ländern sind wir in den 40 bedeutendsten Geschäftszentren der Welt vertreten.
Description
- Company Size
- 250+ Employees
- Founding year
- 1964
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Consulting, Law, Finance, Economics
Mitarbeiter IT Support
- Salary
- from 2.534 € Gross/MonthNet salary converted from the gross salary in the job ad.from 1.924 € net/Month
- Location
- Vienna
- Working Model
- Onsite
- Diversity
- Open for all genders
