Job
- Level
- Lead
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will develop end-to-end processes for digitizing business workflows, lead your team, implement effective ERP integrations, and drive systematic improvement initiatives.
Job Technologies
Your role in the team
- You bridge the gap between business processes and IT systems: You drive the digitalization of end-to-end workflows, ensure stable ERP integrations, and make sure that processes are scalable, efficient, and executed with high quality.
- Thereby, you lead and develop your team.
- Management of an existing team
- Coaching, goal setting, and the promotion of professional and personal competencies
- Building a high-performing, autonomous team culture
- Design and implementation of end-to-end processes to ensure efficiency, transparency, and scalability.
- Monitoring of process quality through key figures and dashboards
- Initiation of targeted improvement measures
- Structured collection and prioritization of requirements
- Development of business cases and management of cross-divisional implementation programs
- Responsibility for schedule, cost, and risk management
- Stakeholder Management & Communication
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Our expectations of you
Education
- Completed university degree or equivalent qualification (e.g., process/project management, business informatics, engineering)
Qualifications
- Analytical strength, a clear, structured approach, and practical relevance in problem-solving characterize your actions.
- In complex topics, you ensure calmness and clarity.
- Preferably from service industries with mass processes.
Experience
- Several years of experience in the optimization and digitalization of business processes
- Leadership experience, strong communication skills, and a pragmatic, results-oriented working style.
- Desirable: Knowledge of Microsoft Dynamics / SAP or experience with CRM-/Ticketing-/BPM-tools.
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What we offer
- Flexible working hours (flextime)
- Hybrid work model with regular on-site presence
- High degree of personal responsibility and flexible availability
- Good accessibility by public transport
- The minimum gross salary is EUR 5,000.00 (full-time basis) per month.
- An overpayment is, of course, possible depending on qualifications and experience.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
FIDELIS Recruitment GmbH
FIDELIS Recruitment GmbH specializes in personnel placement, outplacement, and personnel consulting. With extensive experience in recruiting, the company offers high-quality services and places special emphasis on the "Cultural Fit" of candidates.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Head of Process Integration
- Salary
- from 5.000 € Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
