Job
- Level
- Senior
- Job Field
- Application, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 55.300 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will enhance the ServiceNow platform, oversee releases and upgrades, and ensure integration and governance with cross-functional teams.
Job Technologies
Your role in the team
- As part of a large-scale implementation program, you as a Platform Administrator / Core Product Owner are responsible for the technical and functional development of the central ServiceNow platform and serve as a link between architecture, product management, and implementation teams.
- You are responsible for the technical management and further development of the ServiceNow platform in the core system (Core Platform).
- You assume the role of Core Product Owner for platform-related functions (e.g., for Employee Center Pro, CMDB, cross-platform services in general).
- You ensure the stable, secure, and high-performance operation of the platform, continuously develop it further, and are responsible for ServiceNow releases, platform upgrades, and transformation topics.
- You translate architectural specifications and business requirements into actionable features and user stories.
- You are responsible for and prioritize the platform-related Product Backlog in close coordination with Product Management and Architecture.
- You support the definition and establishment of governance, standards, and best practices for the use of the ServiceNow platform across the corporation.
- You manage and coordinate internal teams as well as external implementation partners.
- You work closely with roles such as ServiceNow Architect, Product Manager, Platform Owner, DevOps (m/f/x), and Operations Teams.
- You ensure the integration capability and scalability of the ServiceNow platform within the corporate environment and actively implement these.
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Our expectations of you
Qualifications
- You have a strong technical background (e.g., as an architect, senior developer, or platform engineer (m/f/x)).
- You understand complex system landscapes and can align architecture and operational requirements.
- You are familiar with integration technologies and interfaces (e.g., APIs, middleware).
- You work in a structured manner, are decisive, and communicate confidently with technical and professional stakeholders.
- Ideally, you hold ITIL and ServiceNow certifications (e.g., CSA or similar).
Experience
- You have several years of experience with ServiceNow (e.g., integrations, ITSM/ITOM/ITAM, CMDB, CSDM, platform architecture).
- You bring experience as a Product Owner / Technical Product Owner in agile setups (e.g., SAFe).
- You have experience with platform governance, operations, security, and performance optimization.
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What we offer
- Flexible working hours in a hybrid work environment: Customer & company locations mainly in Vienna and home office in Austria possible.
- Opportunity for in-company training and development as well as support for external certifications.
- Numerous additional benefits (special conditions for train travel and in our travel agencies, travel discounts, holiday homes and apartments in popular domestic holiday regions, company-internal events & sports activities, culinary provisions through our internal bistro) await you.
- For the position of "Senior Specialist Service Management," a minimum gross annual salary of €55,300 is provided, according to the collective agreement for employees of companies in the field of services in automatic data processing and information technology, with a employment scope of 38.5 hours per week.
- Depending on qualifications and professional experience, overpayment may be possible.
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Benefits
Work-Life-Integration
- 🏠Home Office
- 🍼Day Care for Kids
- ⏰Flexible Working Hours
- ⏸Educational Leave/Sabbatical
- 🚌Excellent Traffic Connections
Food & Drink
Health, Fitness & Fun
- 🏋🏿♂️Fitness Offers
- 🎳Team Events
- 🚲Bicycle Parking Space
- 👩⚕️Company Doctor
- 🙂Health Care Benefits
- 🧠Mental Health Care
More net
Topics that you deal with on the job
Job Locations
This is your employer
ÖBB-Konzern
Wien, Villach, Graz, Knittelfeld, Innsbruck, Wien, St. Pölten, Linz
The ÖBB Group consists of three publicly traded companies that fall under the strategic umbrella of the ÖBB Holding AG. This conglomerate covers all business sectors within modern mobility, making it a strong and environmentally friendly railway system for the future.
Description
- Company Size
- 250+ Employees
- Founding year
- 1923
- Language
- German, English
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Logistics, Transportation
Dev Reviews
by devworkplaces.com
Total
(3 Reviews)3.3
Career Growth
3.4Engineering
2.8Workingconditions
3.6Culture
3.6
Platform Administrator / Core Product Owner ServiceNow
- Salary
- from 55.300 € Gross/Year
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- Easy Apply
- Easy Apply