Job
In this role, you will manage the client environment, analyze and resolve hardware and software issues, configure devices, handle installation and maintenance of printers, MDM, and support meeting rooms.
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Your role in the team
- As an IT Field Service Engineer, you will be responsible for supporting and further developing our client environment and will serve as a key point of contact for our users.
- In this important role, you ensure that our employees can rely on a reliable and modern IT infrastructure every day.
- Installation, configuration, maintenance, and ongoing support of PCs, notebooks, and their software.
- Handling support requests in 2nd-level support.
- Analysis and resolution of hardware and software issues.
- Installation, support, and maintenance of printers and peripheral devices.
- Management and further development of Mobile Device Management.
- Support with managing meeting and conference rooms.
- Installation, testing, adjustment, and maintenance of laboratory, weighing, and other specialized equipment.
- Contribute to ensuring stable and efficient IT operations.
Our expectations of you
Education
- Completed technical education (apprenticeship, technical college, or HTL with a focus on IT).
Qualifications
- Good knowledge of printer and peripheral device support.
- Experience with laboratory or weighing systems is an advantage.
- Good command of spoken and written English.
- Service-oriented, independent, and solution-focused approach to work.
- Excellent communication skills and a passion for working with users.
Experience
- Several years of experience in client hardware, operating systems, and standard software.
- Experience in Mobile Device Management is an advantage.
- Experience supporting meeting rooms and/or video conferencing systems is an advantage.
What we offer
- For this position, you can expect a gross monthly salary of at least EUR 3,500 based on a 38-hour workweek, in accordance with the collective agreement for the chemical industry.
- Depending on your individual qualifications and relevant professional experience, we are willing to offer a salary above the stated range.
- In addition, you will participate in the Lenzing bonus scheme.
Benefits
Work-Life-Integration
Higher take-home pay
Food & drink
Job locations
About your employer
Lenzing
The Lenzing Group is a world leader, headquartered in Austria, with production facilities in all major markets and a worldwide network of sales and marketing offices. Lenzing supplies the global textile and nonwovens industries with high-quality botanical cellulose fibers.
- German, English
- Established Company
- Full Remote, Hybrid, Onsite
- Industry, Production · Trade
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