Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- from 3.267 € gross/month
- Location
- Leonding
- Working Model
- Onsite
Job Summary
In this role, you assist customers with website deployment, handle technical inquiries in 1st- and 2nd-level support, and maintain and manage devices in a dynamic IT environment.
Job Technologies
Your role in the team
- Supporting our clients in publishing their websites online, particularly by coordinating the necessary DNS entries or setting them up together with the clients.
- Analysis and processing of technical inquiries in 1st- and 2nd-level support.
- Technical support for our internal employees.
- Maintenance, management, and further development of our Mobile Device Management environment.
- Management and support of Windows and macOS clients.
- Participation in smaller internal IT projects.
- Support in automating recurring IT tasks.
- Active participation in the optimization and further development of internal processes using modern AI tools.
- Documentation of solutions, processes, and technical information.
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Our expectations of you
Education
- Completed IT training and practical experience in IT support.
Qualifications
- Good knowledge in handling Windows clients.
- Knowledge in handling Nginx and Puppet.
- Basic knowledge of Active Directory, Microsoft Azure, and Microsoft 365, especially Exchange Online and SharePoint.
- Good basic understanding of DNS, domains, and web hosting.
- Excellent German language skills, both written and spoken.
- Independent, structured, and solution-oriented working style.
- Enjoyment in contact with customers and colleagues.
- Strong service orientation and good communication skills.
- Interest in automation, AI-supported workflows, and continuous process improvement.
- Knowledge of macOS, ManageEngine Endpoint Central, as well as experience with Jira and Confluence, is advantageous.
Experience
- Experience with Linux servers, especially Debian and openSUSE.
- Experience with Mobile Device Management systems.
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What we offer
- A varied role involving customer contact and internal IT topics.
- The opportunity to contribute your own ideas and actively shape processes.
- Participation in exciting projects and automation initiatives.
- A collegial working environment with short decision-making paths.
- Space for personal and professional development.
- Salary: € 3,267.00 gross per month (38.5 hours/week), however, we offer a higher salary depending on qualifications and experience.
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Benefits
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Atikon EDV & Marketing GmbH
Leonding
Since 2000, we have been giving our clients in Austria and Germany a boost with their marketing. Our 75 specialists come up with fresh ideas and develop vibrant websites, topical apps, and engaging theme videos; they also create sharp marketing concepts and practical software products for tax advisors, business consultants, and lawyers.
Description
- Founding Year
- 2000
- Company Type
- Digital Agency
- Working Model
- Hybrid, Onsite
- Industry
- Advertising, Marketing, PR, Internet, IT, Telecommunication
Employer reviews
by devworkplaces.com
Total
(1 Review)3.9
Workingconditions
4.4Engineering
3.2Career Growth
4.4Culture
3.7
IT Support Staff 1st/2nd Level
- Salary
- from 3.267 € gross/monthEstimated net salary based on the gross salary in the job ad.from 2.327 € net/month
- Location
- Leonding
- Working Model
- Onsite
- Diversity
- Open for all genders
