Job
- Level
- Senior
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
Job Summary
In this role, you will be responsible for delivering and improving IT services, addressing complex requests, managing modern workplace solutions, and collaborating closely with international IT teams.
Job Technologies
Your role in the team
- Shared responsibility for the provision and continuous improvement of IT services at the Wolfurt headquarters.
- Processing complex incident and service requests as well as supporting the helpdesk team as a technical escalation point.
- Participation in the operation and further development of the workplace and client infrastructure, including Microsoft 365, Endpoint Management, Mobile Device Management, and Asset Management.
- Support and further development of local infrastructure services such as network technology, application servers, conference room technology, printing solutions, and media technology.
- Support in the implementation and standardization of modern workplace solutions and service processes.
- Active collaboration with the Corporate IT teams to ensure efficient processes, uniform standards, and high service quality.
- Collaboration with external service providers, manufacturers, and software suppliers.
- Participation in the analysis, documentation, and sustainable resolution of technical issues.
- Active support in the further development of IT services at the Wolfurt headquarters.
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Our expectations of you
Qualifications
- Excellent knowledge of the Microsoft Office environment as well as in supporting modern client and workplace solutions.
- Routine with Microsoft 365, Endpoint Management, Mobile Device Management, and Asset Management.
- Good knowledge of network, infrastructure, and collaboration technologies.
- Enthusiasm for competently supporting employees and colleagues with technical questions.
- Strong service orientation as well as high communication and team skills.
- Independent, structured, and responsible way of working.
- Enjoyment in collaborating with different departments, international IT teams, and external partners.
- Very good German and good English skills.
Experience
- Several years of professional experience in IT support, workplace engineering, or IT operations.
- Experience in analyzing and sustainably solving complex technical issues.
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What we offer
- International and national projects.
- Flexible working hours.
- Sports and fitness offerings.
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Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Work-Life-Integration
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
Doppelmayr Seilbahnen GmbH
Wolfurt
Doppelmayr/Garaventa is the world's leading manufacturer of cable cars and ropeways, with production facilities and sales offices in more than 35 countries.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
Employer reviews
by devworkplaces.com
Total
(1 Review)3.9
Engineering
3.2Culture
4.3Workingconditions
4.5Career Growth
3.8
Senior IT Workplace Engineer
- Location
- Marktgemeinde Wolfurt
- Working Model
- Onsite
- Diversity
- Open for all genders
