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Product Owner Customer Dialogue

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Job

  • Level
    Experienced
  • Job Field
    Project, Product
  • Employment Type
    Part Time/Full Time
  • Contract Type
    Permanent employment
  • Salary
    from 4.628 € Gross/Month
  • Location
    Vienna
  • Working Model
    Hybrid, Onsite
  • Job Summary

    In this role, you lead and optimize projects for digitalization and efficiency in customer dialogue, analyze key figures and create reports for stakeholders, and facilitate decision-making processes in workshops.

    Your role in the team

    • In this position, you will be responsible at our Währingergürtel location for leading, supporting, and overseeing projects and processes within the Control and Passenger Information Group (e.g., projects in the area of digital control or digitization in service scheduling).
    • You act as an interface between the business unit and the development team, deriving the product vision from the company's strategy and actively driving the further development (e.g., of the control app MODIS).
    • They identify areas for improvement and independently develop implementation proposals to optimize processes within the group.
    • They analyze and prepare key figures and generate regular reports for group and department management as well as other stakeholders.
    • Furthermore, you support cross-departmental projects.
    • You are responsible for the further development of control regarding efficiency, cost-effectiveness, effectiveness, and digitalization, and you accompany decision-making processes in workshops and meetings.
    • Additionally, you demonstrate a willingness to assume the deputy role of the group management in the medium term.

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    Our expectations of you

    Education

    • You have completed your Matura and/or university studies, ideally with a focus on IT, transportation, or project management.

    Qualifications

    • You possess good communication skills in German and English and are confident in handling IT tools (MS Office, project management tools) as well as with statistics and key figures.
    • You work in a structured manner, value networking and collaboration with various departments, and are characterized by an independent, communicative, and solution-oriented work style.
    • Your profile is complemented by discretion, loyalty, and a strong focus on service and clients.

    Experience

    • Your at least three years of relevant professional experience as well as your experience in process and project management support you in this role.
    • Ideally, you also bring leadership experience in personnel matters outside of project work.

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    What we offer

    • For this position, we offer an entry-level salary of €4,628.49 gross per month on a full-time basis, subject to appropriate qualifications and experience.
    • You never stop learning: That's why we offer a diverse range of programs, from professional and personal development to customized talent programs, ensuring there's something for everyone.
    • From sports programs and vaccination campaigns to a discounted supplementary insurance (group insurance) - Our health management offers all colleagues a variety of services for their mental and physical well-being.
    • The future belongs to public transport: As part of Wiener Linien, we can all contribute to being the driving force in climate protection.
    • During school holidays, we offer a limited number of free childcare places.
    • With this, we aim to relieve parents and also inspire our youngest passengers with #ÖffiLiebe.
    • We emphasize flexibility - also in the job.
    • Therefore, our colleagues can use their smartphones and laptops for work and private purposes from anywhere in Austria — whether in the office, working from home, or on the go.
    • At the Newcomers Days, our colleagues can network with each other from the very beginning.
    • Everyone receives a sustainably produced welcome bag with exciting and informative details about starting in #TeamÖffiLiebe.
    • Our employee ID card serves as a free annual pass for the entire Vienna!
    • We offer a partial refund for the Klimaticket Austria.
    • As an employee of Wiener Linien, you receive numerous benefits at WienMobil, sports facilities, or the online employee portal.
    • We don't just connect the city: Through various events and diverse communities, #TeamÖffiLiebe remains constantly connected with each other.
    • We adapt to current developments: Therefore, in addition to a 37.5-hour full-time week, we also offer flexible flexitime and part-time models as well as the possibility to work from home.

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    Benefits

    Work-Life-Integration

    Health, Fitness & Fun

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    Topics that you deal with on the job

    Job Locations

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    • Location Vienna

      Austria

    This is your employer

    Wiener Linien GmbH & Co KG

    Wiener Linien GmbH & Co KG

    Wien

    The Wiener Linien GmbH & Co KG are the top choice for mobility in the city of Vienna. We build and operate the network of subway, bus, and tram lines in the city and make sure that 2.5 million passengers each day get to their destination quickly, safely, and comfortably.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Logistics, Transportation
  • Logo Wiener Linien GmbH & Co KG

    Product Owner Customer Dialogue

    Salary
    from 4.628 € Gross/Month
    Location
    Vienna
    Working Model
    Hybrid, Onsite
    Diversity
    Open for all genders

    More Jobs