Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 2.547 to 2.547€ Gross/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you ensure the smooth operation of our IT systems through installation, monitoring, and testing, support users with IT queries, and conduct training sessions.
Job Technologies
Your role in the team
- You ensure that our IT systems run stably - installation, testing, monitoring.
- You are the first point of contact for colleagues with IT questions (email, phone, on-site).
- You manage user access and handle permissions.
- You provide 2nd-level support for our B2B clients.
- You analyze requirements from the business and systematically incorporate them into software development.
- You conduct user training sessions and explain technical topics in an understandable manner.
- You assist in the further development of our internal tools and systems.
- You set up access controls and oversee the hardware on-site.
- You ensure that events run smoothly from a technical perspective - approximately once a month also on weekends.
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Our expectations of you
Education
- Completed technical education (HTL, apprenticeship, or similar)
Qualifications
- Proficient in Windows 10/11 & Microsoft Office
- Basic knowledge of mobile operating systems (Android, iOS)
- Enjoyment in working with people, solution-oriented mindset
- Driver's license B & willingness to occasional field service
- Basic knowledge of web technologies (HTML, CSS, PHP, databases)
- Basic knowledge of Linux, Apache, or Docker
Experience
- Experience in 2nd-level support or in the event environment
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What we offer
- A salary corresponding to the qualifications starting from 2,547 EUR gross per month on a full-time basis.
- The actual compensation is based on experience and qualifications.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
WT Wien Ticket GmbH
WT Wien Ticket GmbH, founded in 2005, is a leading full-service provider in the ticketing sector focused on events in Vienna. They offer a variety of services for organizers and distribution partners.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT support
- Salary
- 2.547 to 2.547€ Gross/MonthNet salary converted from the gross salary in the job ad.from 1.931 € net/Month
- Location
- Vienna
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
